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New York, New York, Director, Platform and Integration Architecture, PricewaterhouseCoopers Advisory Services LLC, New York, NY. Develop a framework for digital transformation projects to establish manageability and maintainability of automation operations from ideation to delivery. Assist clients with translating functional and non-functional requirements into integration interfaces and implementations. Develop solutions for fit and scalability to ensure they confirm long-term strategic priorities. Manage public cloud platforms and associated cloud services, event-driven architecture, DevOps patterns and tooling, container management platforms and configuration, data modeling, and network fundamentals implementation. Manage integration product installations, upgrades, and migrations in both on-premises, hybrid, and multi-cloud environments. Demonstrate in-depth technical expertise. Establish and maintain client relationships and professional networks.   40 hrs/week, Mon-Fri, 8:30 a.m. - 5:30 p.m. $219,000/yr.   MINIMUM REQUIREMENTS :   Must have a Bachelor’s degree or foreign equivalent in Information Systems, Computer Engineering, Computer Science, Information Technology, Engineering, or a related field, plus 7 years of related work experience, of which at least 5 years must be post-bachelors, progressive related work experience.   In the alternative, the employer will accept a Master’s degree or foreign equivalent in Information Systems, Computer Engineering, Computer Science, Information Technology, Engineering, or a related field, plus 5 years of related work experience.   Must have at least one year of experience with each of the following:   - Managing the integration of complex systems, including software, hardware, and network components; - Developing integration plans and schedules, and managing resources to meet project deadlines; - Identifying and mitigating integration risks, including dependencies, conflicting requirements, and technical challenges; - Delivering scalable solution architecture and integrated solutions involving variety of cloud, on-premise, and legacy applications; and - Understanding of software architecture/design, integration patterns, and technologies, including web services, APIs, microservices, message queues, and data integration.   80% telecommuting permitted. Must be able to commute to the designated local office.   Domestic and/or international travel up to 80% required.   Please apply by sending your resume to US_PwC_Career_Recruitment@pwc.com, specifying Job Code NY4072 in the subject line.

Tacoma, Washington, About the role:  This senior leadership role is responsible for leading the Customer Services division and operations functions for Tacoma Public Utilities (TPU). This position oversees four teams specializing in call center operations, meter reading/field operations/mail services, customer assistance, and performance solutions. This includes five direct reports, a division of more than 150 union and non-unionized employees, and financial responsibility for $60M+ biennial budget. They will serve as part of the Customer Experience and External Affairs leadership team and engage with Communications, Community and Government Relations, and Customer Strategies and Analytics teams to ensure a unified customer experience. Under the direction of the Deputy Director of Customer Experience and External Affairs, the Customer Services Division Manager’s core focus is to plan, coordinate, and manage customer service operations. This role is responsible for the implementation of strategies, programs, policies, and procedures to assure high customer satisfaction that result in TPU customers feeling understood, valued, and empowered. About This Team : At TPU, we’re excited to bring Customer Experience to the forefront of what we do.  We believe: All customers and communities deserve compassionate and equitable service from their utilities.  Staff must be knowledgeable, empathetic advocates, who provide consistent, equitable support that assists customers in receiving the right solution.  Partnering with our customers and creating dialogue with them that is understanding and supportive and continues to adapt with the changing landscape of both community and technology.  Data is a powerful tool that informs decisions from our leadership, employees, customers, and community, through the lens of both qualitative and quantitative insights.   Essential Duties Manage the Customer Services division, overseeing supervisors responsible for work scheduling, deliverables, customer service and experience operations, and quality control; manage, mentor, train, empower, and evaluate direct reports to lead them to develop their teams to their fullest potential through developing functional expertise and behaviors while fostering a continuous learning and development culture. Own the delivery of consistent business practices, processes, and standards to uphold high levels of customer satisfaction, minimize customer effort, and cultivate positive employee experiences.  Oversee the development and implementation of performance metrics, policies, procedures, and regulations for the division. And support division financial operations, including budget development, monitoring, and procurement, from various sources across multiple activities and programs.  Conduct interviews, make hiring decisions, and assess employee performance, while also ensuring adherence to human resources procedures related to recruitment, discipline, termination, and other related processes.  Support the Deputy Director and executive leadership in formulating, executing, and overseeing departmental strategies, policies, goals, and objectives. Provide guidance on customer-focused action planning at the process level to ensure thorough implementation and alignment with customer needs. Provide customer experience policy guidance and direction to the entire TPU organization as an enterprise subject matter expert.  Assist in leading and implementing improvement initiatives, programs, policies, and procedures tailored to enhance customer service operations.  Ensure Customer Services division remains up-to-date with the latest rates regulations, laws, and policies of all utilities served. Provide input on the design of customer service systems to support customer experience goals, including new training programs, processes, technology, communications, automation, and more. Prepare and deliver comprehensive reports, testimonies, and presentations detailing the performance and effectiveness of customer service operations to TPU leadership and policymakers. This includes accuracy assessments, progress updates, program activities, policy updates, and budget considerations.   The Ideal Candidate Ideally the successful candidate will possess: An enthusiasm and empathy for the customer . You don’t just like to help – you go above and beyond to provide the best possible experience to each customer and consider how to do so at scale. A passion for process and a keen eye for detail , with a focus on meeting timelines and exceeding expectations.  It’s all in the details . A way with words.  Whether you’re interacting with a customer, teammate, or leader in person, via email, or by chat, you’re clear and concise.  Communication is Key . An Eye for Innovation . You’re a creative thinker who brings new ideas to the table. A mastery of Collaboration . You’re a team player. You believe that to transform the utility industry, we must work together! A Passion for Leadership . You have an open, positive, and collaborative leadership style and a desire to develop your team. Compensation and Benefits  This salary range for this position is $143,312.00 - $201,801.60 annually.  The City offers a comprehensive total rewards package with one of the best pension packages in the market. For complete details, please explore the  City of Tacoma Benefits Guide   (Download PDF reader)   (Download PDF reader) and  Tacoma Employee’s Retirement System website.     Qualifications   We are seeking candidates who possess a relevant combination of the education, demonstrated experience, and skills in most or all of the following areas: Minimum Education*  Bachelor's degree in business or public administration, communications or directly related field     Minimum Experience*  7 years of progressive experience in customer experience including 2 years prior as supervisor or manager *Equivalency: 1 year of experience = 1 year of education Desired Qualifications 5+ years as a supervisor or manager in customer experience work involving large volume customer service. Experience driving change through influence with ability to build strong relationships with cross-functional partners and evaluate existing policies, activities, and procedures; recommend and implement changes as appropriate. Expertise in establishing and cultivating relationships with labor unions while effectively negotiating contracts. Demonstrated experience with the principles and practices of customer service/customer experience and business administration.  Knowledge of financial systems, including internal budgeting and customer accounting.       Selection Process & Supplemental Information This recruitment is being managed by Joanna Hambrick ( jhambrick@cityoftacoma.org ); if you would like to be notified of similar opportunities or stay connected with things going on at Tacoma Public Utilities and the City of Tacoma,  connect with me on LinkedIn ! City of Tacoma Commitment to Diversity and Inclusion Tacoma's diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma's entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress.  One of our goals is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play.   The City of Tacoma is an Equal Opportunity Employer and values diversity in its workplace. Applicants are considered for positions without regard to race, color, religion, sex, national origin, ancestry, age, marital or veteran status, disability, sexual orientation, gender identity, or any other basis prohibited by federal, state, and local laws.   Apply Interested individuals should  apply online and attach  a detailed resume and cover letter that includes job experience, major responsibilities and accomplishments related to this position. Reference checks will be conducted on final candidates and appointment is subject to passing a background check. Communication from the City of Tacoma: We primarily communicate via e-mail during the application process. E-mails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk e-mail folders. If you have any additional questions regarding this position, please contact the Human Resources Department at 253.591.5400 before 4pm on the closing date of this posting.

Dallas, Texas, Senior Manager, Cloud and Digital Platform (Multiple Positions), PricewaterhouseCoopers Advisory Services LLC, Dallas, TX. Develop a framework for digital transformation projects to establish manageability and maintainability of automation operations from ideation to delivery. Assist clients with translating functional and non-functional requirements into integration interfaces and implementations. Develop solutions for fit and scalability to ensure they confirm long-term strategic priorities. Manage public cloud platforms and associated cloud services, event-driven architecture, DevOps patterns and tooling, container management platforms and configuration, data modeling, and network fundamentals implementation. Manage integration product installations, upgrades, and migrations in both on-premises, hybrid, and multi-cloud environments. Demonstrate in-depth technical expertise. Establish and maintain client relationships and professional networks.   40 hrs/week, Mon-Fri, 8:30 a.m. - 5:30 p.m.     MINIMUM REQUIREMENTS :   Must have a Bachelor’s degree or foreign equivalent in Information Systems, Computer Engineering, Computer Science, Information Technology, Engineering, or a related field, plus 6 years of related work experience, of which at least 5 years must be post-bachelors, progressive related work experience.   In the alternative, the employer will accept a Master’s degree or foreign equivalent in Information Systems, Computer Engineering, Computer Science, Information Technology, Engineering, or a related field, plus 4 years of related work experience.   Must have at least one year of experience with each of the following:   Managing the integration of complex systems, including software, hardware, and network components; Developing integration plans and schedules, and managing resources to meet project deadlines; Identifying and mitigating integration risks, including dependencies, conflicting requirements, and technical challenges; Delivering scalable solution architecture and integrated solutions involving variety of cloud, on-premise, and legacy applications; and Understanding of software architecture/design, integration patterns, and technologies, including web services, APIs, microservices, message queues, and data integration.   80% telecommuting permitted. Must be able to commute to the designated local office.   Domestic and/or international travel up to 80% is required.   Please apply by sending your resume to US_PwC_Career_Recruitment@pwc.com , specifying Job Code TX4098 in the subject line.

Seattle, Washington, Weyerhaeuser is searching for a Forest Operations Research Scientist to join our Quantitative Systems & Inventory team. As a member of the Quantitative Systems and Inventory Department (QSI) you will work on a diverse range of projects in the domains of harvest scheduling, quantitative silviculture, economic modeling and growth and yield modeling. As a Forest Operations Research Scientist, a focus of your role will be to develop biomathematical systems which incorporate uncertainty and consideration for the effects of climate change. This position can be located at one of many Weyerhaeuser offices across the US, with preference for Madison, GA; New Bern, NC; Hot Springs, AR; or Seattle, WA. This role has the option for a flexible/hybrid work schedule as defined by company policy, with occasional required travel to regional offices across the country.    Key Functions Design, develop, maintain, deploy, and support optimization, planning, and performance evaluation tools to enable the Timberlands business to optimize value-generation and investment decisions Design and develop innovative stochastic optimization techniques to incorporate uncertainty and risk in timberlands harvest planning and other optimization platforms Collaborate with biometricians and other teams across our business to integrate climate responsive growth and yield models into planning systems Work as a member of the Quantitative Systems and Inventory Department to design, develop, and maintain the elements of our Biometric Platform, including: Growth and yield models Volume and merchandizing models Financial valuation models Remote Sensing tools   Assist in development of forest carbon projects under the Improved Forest Management (IFM) methodology Partner with other teams in Strategy and Technology, Inventory and Planning, and throughout the Timberlands business to perform various analyses using QSI-supported tools Education :  A degree (Masters or PhD) in Forestry, Forest Operations, Industrial Engineering, Mathematics, Operations Research, or related technical field Experience :  We place an emphasis on our candidate’s skills, willingness to learn, and drive to achieve results. We prefer candidates who can demonstrate a deep understanding in forest operations research, the use and interpretation of growth and yield models, and forest inventory data. Technical Skills : Experience or training in linear mixed-integer programming with commercial solvers (Gurobi or CPLEX) is required; specific experience or training in forest harvest scheduling with Remsoft Woodstock is strongly preferred. Demonstrated proficiency in R, python, and SQL is essential. Candidates with experience or training in C++ and C# programming, and economics are preferred. Drive : We are looking for someone who is eager to learn, works well with their team, and engages with subject matter experts and business clients. As a Forest Operations Research Scientist, success in this role includes looking for opportunities to improve processes, while applying their technical expertise to ensure analytical rigor and effective implementation of our decision support tools in our Timberlands business environment. Communication : Strong communication and interpersonal skills are essential for working effectively with a diverse set of internal and external clients. Safety : We expect all team members to hold themselves and their team members accountable to a high level of safety awareness and safe behavior. Our goal is an injury-free workplace.   What We Offer Compensation:  This role is eligible for our annual merit-increase program, and we are targeting a salary range of $86,742 - $130,250 based on your level of skills, qualifications and experience. You will also be eligible for our Annual Incentive Program, which offers a cash bonus targeting 7% of base pay. Potential plan funding may range from zero to two times that target. Benefits : When you join our team, you and your dependents will be offered coverage under our comprehensive employee benefits plan, which includes medical, dental, vision, short and long-term disability, and life insurance.  We offer a pre-tax Health Savings Account option which includes a company contribution.  Other benefit options are also available such as voluntary Long-Term Care and Employee Assistance Programs. We also support personal volunteerism, sponsor a host of diversity networks, promote mentoring, and provide training and development opportunities to help you chart your path to a fulfilling career. Retirement:  Employees are able to enroll in our company’s 401k plan, which includes a paid company match in addition to our annual contribution equal to 5% of your base salary. Paid Time Off or Vacation:  We provide eligible employees who are scheduled to work 25 hours or more per week with 3-weeks of paid vacation to use during your first year of employment. In addition, after being employed for six months, eligible employees begin to accrue vacation for future use. We also recognize eleven paid holidays per year, providing a total of 88 holiday hours   A bout Weyerhaeuser We sustainably manage forests and manufacture products that make the world a better place. We’re serious about safety, driven to achieve excellence, and proud of what we do. With multiple business lines in locations across North America, we offer a range of exciting career opportunities for smart, talented people who are passionate about making a difference.  We know you have a choice in your career. We want you to choose us.    Weyerhaeuser is an equal opportunity employer. Inclusion is one of our five core values, and we strive to maintain a culture where all our people feel a sense of belonging, opportunity and shared purpose. We are committed to recruiting a diverse workforce and supporting an equitable and inclusive environment that inspires people of all backgrounds to join, stay and thrive with our team. $86,742 - $130,250 based on your level of skills, qualifications and experience. You will also be eligible for our Annual Incentive Program, which offers a cash bonus targeting 7% of base pay. Potential plan funding may range from zero to two times that target.

Philadelphia, Pennsylvania, Position Overview BlockScience is seeking an economics and mechanism design engineer to engage in both client-based projects and research initiatives, under the supervision and direction of one or more Senior/Staff engineers. Responsibilities include interfacing with the client, deriving an understanding of the client problem space, formulating solution requirements, assisting in solution mechanism design from the economics perspective, and assisting in the implementation (where required) of the solution mechanism in a computational environment.  Core Competencies The engineer will serve as part of an interdisciplinary team applying scientific principles to discover, analyze, and design complex socio-technical and economic systems meeting high level descriptive goals, using tools from an array of disciplines from multi-agent control to mechanism design. To that end, core competencies within the position include the ability to understand and apply: Incentive Design Market Design Deterministic and Stochastic Optimization and Optimal Control Discrete Time Dynamical Systems Equilibrium and Non-Equilibrium Analysis Position Type The type of employment position is dependent upon qualifications, experience and applicant preferences, and may be one of: Full time Part time Post-doctorate Technical Background The engineer will have proficiency in: Single variable and multivariate calculus  Probability theory and stochastic processes  Linear algebra  Differential equations (difference equations an advantage)  Static and dynamic optimization (e.g. dynamic programming, calculus of variations, Lagrangian/Hamiltonian formulation)  Computer programming (python an advantage) LaTeX mathematical typesetting language Communication (written and verbal) in English Collaborative technologies an advantage (e.g. GitHub) Subject Matter Background The engineer will have familiarity with at least two of Intermediate price theory  Auction theory  Contract theory Monetary economics Risk analysis  Model-based systems engineering Financial engineering Agent-based modeling Learning paradigms (e.g. reinforcement learning) Application Requirements : Curriculum Vitae Letter(s) of Reference an advantage but not required Cover Letter (within body of application email is fine) Please send your application to careers@block.science .