Service Science
Driven by today’s new business environment including advanced telecommunications, accelerated business globalization, increased automation, and on-demand innovations, emphasis in the service sector focuses on people's satisfaction and success. Service Science, a fully refereed online journal, covers state-of-the-art research, education, practice, and breakthroughs in the service science. Ultimately, these empirical results, newly discovered science and technology is disseminated to academia and explained to policy makers, practicing professionals and managers.
Service Science publishes innovative and original papers, survey papers, technical correspondence, case studies, conference reports, management reports, and book reviews. Special Issues devoted to important topics in Service Science research, education, and practice will occasionally be published.
This online-only journal is newly adopted by INFORMS and the first issue published by INFORMS released in March 2012. For additional information and on submitting to the journal please access the publication website Service Science
Service Science topics include, but are not limited to:
- Service Theory
- Service Management, Operations, and Marketing
- Service Engineering and Systems
- Service Economics
- Service Education
- Simulation
- Applications and Case Study
Note: For 2012 & 2013 this journal will be included in the PubsOnLine Suite at no additional cost. Member of INFORMS Service Science Section will receive this journal with their 2012 membership.
Frequency: Quarterly
eISSN: 2164-3970 (Online)
Editor-in-Chief
2012–2014: Robin Qiu — robinqiu@psu.edu
Subscribe to: Service Science
