Note–An Introduction to Queuing Theory in an Interactive Text Format
David W. Ashley - ashleyd@umkc.edu
Henry W. Bloch School of Business and Public Administration,
University of Missouri – Kansas City, Kansas City, Missouri 64110
Abstract
This paper presents an interactive tutorial on queuing that uses Microsoft Excel as a platform. The unique features of this tutorial are related to a pedagogical plan that is appropriate for students of business. Implementation of the features in Excel is also discussed.
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10.1287/ited.2.3.96
Supplement Material
Citation Information
Ashley, D. W. 2002. An Introduction to Queuing Theory in an Interactive Text Format. INFORMS Trans. Ed. 2(3) 96-98. Available online at http://ite.pubs.informs.org/.
DOI: 10.1287/ited.2.3.96
