Teaching Revenue Management at the Cornell University School of Hotel Administration

Chris K. Anderson - cka9@cornell.edu
School of Hotel Administration, Cornell University, Ithaca, New York 14853
Sherri Kimes - sek6@cornell.edu
School of Hotel Administration, Cornell University, Ithaca, New York 14853
Bill Carroll - wjc28@cornell.edu
School of Hotel Administration, Cornell University, Ithaca, New York 14853

Abstract

The Cornell University School of Hotel Administration was one of the first in the world to offer a university course in revenue management (starting in 1994) and currently offers five courses related to revenue management: Yield Management, Restaurant Revenue Management, Managing Hospitality Distribution Strategies, Hospitality Pricing and Analysis, and Nontraditional Revenue Management. In addition, the school offers undergraduate and graduate concentrations and executive education courses in revenue management. In recent years, about 10%-15% of our graduates have obtained jobs in revenue management and distribution. In the following paper we discuss the evolution of the teaching of revenue management at Cornell providing descriptions of the courses we teach as well as insight into how this content may be delivered at other institutions.

Key words
revenue management, yield management, distribution, pricing

History
Received: May 2008; accepted: December 2008. This paper was with the authors 2 months for 2 revisions.

Download the PDF
10.1287/ited.9.3.109

Citation Information
Anderson, C., S. Kimes, B. Carroll. 2009. Teaching revenue management at the Cornell University School of Hotel Administration. INFORMS Trans. Ed. 9(3) 109-116. Available online at http://ite.pubs.informs.org/.

DOI: 10.1287/ited.1090.0024