INFORM-ED
Newsletter
January 15, 2005
Keeping members of the OR/MS
community informed
of innovation in education
|
President's Corner
James Cochran
Hello fellow INFORM-ED
Members,
I hope all of you had a relaxing and enjoyable holiday
break and are getting settled in for the remainder of the academic year.
INFORM-ED continues to work
on various initiatives and activities. A short summary of some of these
efforts follows:
UPCOMING ACTIVITIES
Our forum is very busy organizing various activities
designed to improve ORMS education and assist ORMS educators. Upcoming
activities include:
-
the 6th annual Case Competition
-
the 7th annual Teaching Effectiveness Colloquium
-
a sponsored education track for the 2005 INFORMS Conference in New Orleans
(November 13 - 16)
More details about these and other INFORM-ED activities are provided in the STATUS REPORTS OF ONGOING EDUCATION INITIATIVES
below.
OTHER ACTIVITIES OF INTEREST
TO INFORM-ED MEMBERS
Our officers are helping to coordinate many other activities
that should be of interest to INFORM-ED members. These activities include:
-
Moving the annual INFORM-ED reception and business meeting from its traditional Tuesday evening
to Sunday evening apparently caused little confusion and was more convenient
for several INFORM-ED members.
The 40+ people who attended the reception and business meeting in Denver
enjoyed snacks and beverages (beer, wine, soda, cheese, crackers, etc.),
discussed various ORMS education issues, and heard updates from INFORM-ED Officers and Editors on INFORM-ED's various efforts. For more information
on this meeting, check the minutes (available on the INFORM-ED website at http://education.forum.informs.org/).
-
The INFORM-ED sponsored sessions
at the INFORMS Conference in Denver
attracted large and enthusiastic audiences. The three sessions jointly
sponsored by INFORM-ED and
the OR in SpORts section were also extremely successful; these sessions
exceedingly well attended (SRO)
by fervent and energetic audiences. Furthermore, several conference
attendees commented to me on the quality of the INFORM-ED invited sessions!
-
The related special issue of INFORMS Transactions on Education on
'SpORts in the OR Classroom' (September 2004) is now available on-line.
Linking the sponsored sessions and special issue of INFORMS Transactions on Education worked well and has been very
well-received. INFORM-ED will
work with Harvey Greenburg (Special Issues Editor for INFORMS Transactions on Education) and David Woodruff and Stefan
Voss (Guest Editors for INFORMS
Transactions on Education's 2005 special issue on 'Integrating OR
in the Teaching of Supply Chain Management') to facilitate similar coordination
between the journal and INFORM-ED
sponsored sessions. See http://ite.pubs.informs.org/special/CFPsupply_chain_management.pdf
for more information on the 2005 special issue of INFORMS Transactions on Education.
-
Erhan Erkut (Editor-in-Chief) invites you to visit the INFORMS Transactions
on Education website (http://ite.pubs.informs.org/) and read
a variety of provocative new articles on ORMS education. Erhan also
encourages you to submit your article that relates to any aspect of
OR/MS education.
-
Steve Powell, Academic Director of INFORMS Summer Workshop on Teaching
Management Science, is currently organizing the 2005 INFORMS Summer
Workshop on Teaching Management Science. The workshop will be held on
July 28-31, at the Harrison
Conference Center
in Lake Bluff, Illinois.
This 2004 INFORMS Summer Workshop on Teaching Management Science was
a tremendous success, offering great sessions and a tremendous opportunity
to interact with colleagues who are interested in ORMS education. See
Steve's report in this newsletter and visit the website (http://www.informs.org/Edu/TMSWorkshop/)
for more information on the 2005 workshop and to access materials from
the 2004 workshop. This will be a great event for college instructors
at all levels, so plan to attend!
-
Armann Ingolfsson is organizing an education cluster at the 2005 CORS
(Canadian
Operational Research Society) meeting in Halifax,
Nova Scotia from May
16 to 18. CORS conferences are typically small (200-400 attendees)
but of high
quality. Armann encourages anyone who gave an education-related
presentation
at the Denver INFORMS meeting to consider presenting in Halifax
as well; although many CORS members attend INFORMS meetings, you are
likely to face a different audience. The natural beauty and history
of Halifax and Nova
Scotia make it well worth a visit. See
http://www.dal.ca/~jblake/cors2005/
for more information about the conference, and contact Armann at Armann.Ingolfsson@ualberta.ca
by January 31 if you are interested giving a presentation or organizing
a session on anything related to OR/MS education.
-
Ken Chelst is again planning to Chair an INFORMS Teachers Program:
How to Teach the Teachers session at the annual INFORMS Conference
in November. This session, sponsored by INFORMS' Public Awareness Committee,
will provide you with everything you need to "Teach the Teachers"
at a local or state math teacher conference near your home. Members
of the PAC team that developed the INFORMS materials (available at http://www.hsor.org) will demonstrate how to
conduct these workshops at this comprehensive briefing. As a session
participant, you will receive the program materials, videos, software
packages (with instructions), and Teacher Instructional Modules you
need to deliver a program at a state, county, or school district conference.
-
Alan Schwarz, author of the "Keeping Score" columnist for
the Sunday New York Times
and The Numbers Game: Baseball's
Lifelong Fascination with Statistics (which was both an Amazon bestseller
and named by ESPN as the best baseball book of 2004), has offered to
visit classes and discuss statistics/operations research in baseball
-- the science behind the numbers, the cultural phenomenon of people's
interest in them (since 1860), his use of statistical thought and methods
in his work, etc. I reviewed The
Numbers Game: Baseball's Lifelong Fascination with Statistics for
The Journal of the American Statistical Association & The American Statistician and thoroughly
enjoyed it - Alan devotes a great deal of the book to the works of several
operations researchers from the 1950s (George Lindsey, etc.) as well
as Nobel Prize-winning scientists (Ed Purcell, Stephen Jay Gould, etc.)
in whom statistics & operations research students should have a
profound interest. Alan would also make a fine guest speaker for a meeting
of a local INFORMS chapter - INFORMS members should have great interest
in his work.
Alan has a BA in Mathematics from the University
of Pennsylvania (1990)
and planned on entering teaching before diverting to journalism. He
has guest lectured at Harvard (for Carl Morris of the Department of
Statistics) and appeared on dozens of television and radio programs.
He is not asking to be paid for lectures, but he would appreciate
expenses and/or a small honorarium to help make ends meet. You can
contact Alan at:
Alan Schwarz
212-452-0111
alan@alanschwarz.com
-
The OR/MS Tomorrow staff is
pleased to announced that the winter issue of OR/MS Tomorrow, the INFORMS student online
newsletter, is now available on the OR/MS Tomorrow website (http://ormstomorrow.informs.org).
This issue features:
v
An article on OR applications in the Air Force
v
Spotlight on the INFORMS Simulation Society
v
A list of upcoming Calls for Papers
v
Spotlight on the INFORMS student chapter at UMASS at Amherst
v
Announcement of Judith Liebman Award Winners
This is an excellent resource for ORMS students and educators!
OTHER NOTES OF INTEREST
-
INFORM-ED is the only INFORMS
subdivision that has grown in every year since 1999. Our recent membership
numbers are:
Year |
Number of Members |
1999 |
139 |
2000 |
192 |
2001 |
204 |
2002 |
233 |
2003 |
258 |
2004* |
314 |
*As of September
1, 2004 our 314 members consist of 154 students, 10 retirees, and 16 that do not belong
to INFORMS. These numbers (particularly the current number of INFORM-ED
student members) are very encouraging and are a testament to the efforts
of the volunteers who work on and support INFORMS' various education-oriented
activities.
-
Lisa Klose resigned from her position of Director of Marketing, Research
and Product Development on November 19, 2004. Lisa was instrumental
in the creation and establishment of several INFORMS education initiatives.
INFORM-ED appreciates all
the valuable assistance she has given us during her employment with
INFORMS, and we will miss her. INFORMS Executive Director Mark Doherty
is working to find a replacement for Lisa; in the interim, Lisa's former
responsibilities will be in the very capable hands of Mary Magrogan
and Christy Kline.
STATUS REPORTS OF ONGOING
EDUCATION INITIATIVES
-
John Fowler (Combined Colloquia Chair) updates us on his committees'
progress in developing the program for INFORMS Combined Colloquia (the
Teaching Effectiveness Colloquium, Doctoral Student Colloquium, and
Industry Colloquium) for the upcoming annual INFORMS Conference in New
Orleans (November 13 - 16).
-
William Christian (VP - Projects) updates us on his investigation into
the benefits INFORM-ED could accrue from participation by corporate trainers/educators.
-
Chris Zappe (VP - Publications and past Case Competition Chair) announces
the results of the fifth annual Case Competition that was held at the
recent 2004 INFORMS Conference in Denver.
-
Tasha Innis (Case Competition Chair) has assumed the role of Case Competition
Chair beginning in 2005. She updates us on the sixth annual Case Competition
and explains how you can enter this year's competition (to be held at
the upcoming annual INFORMS Conference in New Orleans).
-
Julie Swann (VP - External Relations) discusses he progress in developing
INFORM-ED's speaker program for Local and Student Chapters.
-
Pinar Keskinocak (Vice President - Programs) reports on the INFORM-ED track of sponsored sessions she and
Erhan Erkut organized for the 2004 INFORMS Conference in Denver.
Pinar also gives a progress report on the INFORM-ED track of sponsored sessions she is organizing for the 2005 INFORMS
Conference in New Orleans (November 13 - 16).
-
Joel Sokol (Editor of the 'Issues in Education' Column in ORMS
Today) previews the next few columns and invites you to contribute
to the column.
-
John Kros (Webmaster) discusses additions and enhancement to our website.
-
Tom Grossman (INFORMS Case and Teaching Materials Editor) discusses
the status of the Case and Teaching Materials initiative.
I encourage you to get involved with INFORM-ED! Please contact the coordinator of
any INFORM-ED project/initiative
or me (at jcochran@cab.latech.edu
or 318/257-3445) if you have any questions or suggestions (or would
like to volunteer!).
Jim Cochran
INFORM-ED
President |
President:
Jim Cochran (jcochran@cab.latech.edu)
Treasurer/Secretary:
Mary Beth Kurz (mkurz@clemson.edu)
Vice President - Programs:
Pinar Keskinocak (pinar@isye.gatech.edu)
Vice President - Projects:
William Christian (christwa@jmu.edu)
Vice President - Publications:
Chris Zappe (zappe@bucknell.edu)
Vice President -- External Relations:
Julie Swann (julie.swann@isye.gatech.edu)
Past President:
Tom Grossman ()
"Issues in Education" Column in OR/MS
Today:
Joel Sokol (jsokol@ISyE.GATech.edu)
INFORM-ED Website:
John Kros (krosj@mail.ecu.edu)
INFORM-ED Newsletter:
Mike Racer (mracer@memphis.edu)
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IN THIS NEWSLETTER:
Contacts
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SpORts
in the OR Classroom - Erhan Erkut
SpORts
in the OR Classroom:
http://ite.pubs.informs.org/
How
about using sports examples to jazz up OR teaching? Check out the sports
special issue of INFORMS Transactions on Education. Read up on examples
from each of the major North American team sports (baseball, hockey,
basketball, soccer, and American football), addressing topics in scheduling,
mathematical programming, decision analysis, simulation, statistics, and
probability, and utilizing a variety of classroom tools including cases,
classroom examples, active learning exercises, projects, games, and puzzles.
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2004 Combined Colloquia: Another Success!
- William Christian
The
2004 Combined Colloquia coordinated by INFORM-ed was a success. Prior to the
Annual Meeting in Denver, Colorado,
we hosted over 150people including participants and speakers for two days
of learning and networking. The speakers were engaging and eager to
entertain questions both during their sessions and throughout the weekend.
The Teaching Effectiveness Colloquium, which is in its seventh year, was
chaired by Chris Zappe of Bucknell University.
An underlying thread in the sessions was active learning--providing instruction
that causes the student to become an active participant in his or her own
learning process and thereby absorb and retain more knowledge. The TEC
was a rare opportunity for junior and senior faculty to engage in serious
dialogue about improving teaching effectiveness.
The Future Practitioner Colloquium, which is relatively new and developing as a
big draw for colloquium participants, was chaired by Ken Murphy of Willamette
University. It featured
speakers from a wide range of backgrounds such as researchers, former
academicians, young practitioners, and senior-level managers from a variety of
industries and government.
The Future Academician Colloquium, the perennial favorite, was chaired by Cole
Smith of The University of Arizona. The diverse selection of speakers
addressed virtually every issue that a new faculty member is bound to face; the
list includes classroom basics, student advising, grant writing, and
publishing.
Each participant received a bound notebook designed and coordinated by Pete
Buczkowski of The Disney Corporation containing the contributed material from
all of the colloquia. In related news, Buczkowski also collected the web
materials for several past colloquia and these pages
are soon to archived by INFORM-ed.
To reiterate, the Combined Colloquia were a tremendous success. All
the attendees were nominated by the home departments and most were able to
attend without expense for the colloquia itself. Throughout the event,
speakers including INFORMS President Michael Rothkopf, Past-President Michael
Trick, and Colloquia Chair William Christian encouraged the attendees to return
the gift of the weekend by volunteering in future INFORMS events. Christian
noted that prior to this year's position as Chair, he had attended the TEC
as a freshman faculty member and later volunteered to organize the TEC.
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Education in Industry - William Christian
A new effort by INFORM-ed is to try to forge relationships with industry
trainers in the OR field. More news will come as the project develops.
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Update on Outreach -
Julie Swann
INFORM-ED has recently created a
Local/Student Chapters Outreach program. The program is designed to
increase the awareness of INFORM-ED activities and how the forum can benefit
the chapters, as well as to increase the future participation in INFORM-ED.
The program will match an INFORM-ED member with a chapter that has expressed
interest in knowing more about INFORM-ED. The member will attend the
meeting and talk about what INFORM-ED is, what we do, and what the forum has to
offer members. A presentation will be provided to the member in advance,
along with guidance on its content if desired.
So far we have had several requests and several volunteers, and we look forward
to increasing participation. If you wish to request a visit from INFORM-ED to
your chapter or volunteer your services for this external outreach, please
contact Julie Swann at jswann@isye.gatech.edu.
Let's spread the good word about the Teaching of Better!
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Denver Summary
- Pinar Keskinocak
In case you missed some or
all of the Denver INFORM-ed sessions, here is
a list of them.
Engine
Engine #9 For Education
INFORM-ED
SPONSORED SESSIONS
Sunday Oct 24, 08:00 - 09:30 : Tools vs. Concepts
Chair:
Sam Savage, Stanford University
Sunday Oct 24, 10:00 - 11:30 : Presentations of
Finalists #1 and #2 for the Fifth Annual INFORMS Case Competition
Chair:
Christopher J. Zappe,Bucknell University
Sunday Oct 24, 13:30 - 15:00 : Presentations of
Finalists #3 and #4 for the Fifth Annual INFORMS Case Competition
Chair:
Christopher J. Zappe,Bucknell University
Sunday Oct 24, 16:30 - 18:00 : Teaching Pricing and
Revenue Management
Chair:
Ioana Popescu, INSEAD
Monday Oct 25, 08:00 - 09:30 : INFORMS Case and
Teaching Materials: Dialog with Prospective Authors and Case Teachers
Chair:
Thomas Grossman, University of San Francisco
Monday Oct 25, 10:00 - 11:30 : Joint Session
Education/OR in Sports: SpORts in the OR Classroom I
Chair:
James Cochran, Louisiana Tech University
Monday Oct 25, 13:30 - 15:00 : Joint Session
Education/OR in Sports: SpORts in the OR Classroom II
Chair:
James Cochran, Louisiana Tech University
Monday Oct 25, 16:30 - 18:00 : Joint Session
Education/OR in Sports: SpORts in the OR Classroom III
Chair:
James Cochran, Louisiana Tech University
Tuesday Oct 26, 08:00 - 09:30 : MBA Education:
Experiences from UMUC Online
Chair:
Jane Ross,source21@telus.net
Tuesday Oct 26, 08:00 - 09:30 : New Supply Chain Case
Studies
Chair:
Eric Johnson, Dartmouth College
Tuesday Oct 26, 10:00 - 11:30 : Success Strategies
for Learning, Mentoring, and Ethics
Chair:
Julie Swann,Georgia Institute of Technology
Tuesday Oct 26, 13:30 - 15:00 : Recent Advances and
Thoughts in Teaching Manufacturing-Related Topics
Chair:
Yavuz Bozer, University of Michigan
Tuesday Oct 26, 16:30 - 18:00 : Evaluating
Innovations in Teaching OR
Chair:
Thomas Willemain, Rensselaer Polytechnic Institute
|
INFORM-ED Business Meeting: Sunday October 24, 6:15 p.m - 7:15 p.m.
Suite 3454 of the Denver Adam's
Mark Hotel
|
SPREADSHEET PRODUCTIVITY RESEARCH INTEREST GROUP SESSIONS (SPRIG)
Tuesday Oct 26, 08:00 - 09:30 : Research on
Spreadsheet Engineering
Chair:
Janet Wagner, UMASS Boston
Tuesday Oct 26, 10:00 - 11:30 : Panel Discussion on
Spreadsheet Research
Chair:
Thomas Grossman, University of San Francisco
Tuesday Oct 26, 13:30 - 15:00 : Spreadsheet Analyst
Productivity
Chair:
Roger Grinde, University of New Hampshire
Tuesday Oct 26, 16:30 - 18:00 : Transformative uses
of OR Spreadsheets
Chair:
Jeffrey Keisler, University of Massachusetts Boston
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2005 Conference in New
Orleans - Pinar Keskinocak
INFORM-ED (INFORMS Forum on Education)
invites you to organize a session or give an education-related presentation at
the 2005 INFORMS Conference in New Orleans.
For more information about the conference, please see http://www.informs.org/Conf/NO2005/. FOr
more information about INFORM-Ed, please see http://education.forum.informs.org//. If
you are interested in presenting or organizing an
education-related session, please contact Pinar Keskinocak
(pinar@isye.gatech.edu)
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Software in the Classroom -
Aimee Taylor
Announcement: Call for
paper submissions on "Software in the Classroom" for
Hawaii IFORS (July 11-15, 2005)
Have you found ways to inspire or motivate your students by using technology?
Do your students become more involved whenever they are given the opportunity
to use a computer? Anyone who has developed software for use in the
classroom
or has found a software package or particular example to be useful in
communicating ideas to students, here is your opportunity to let others know.
People interested in giving a talk on "Software in the Classroom" as
part of the
"Computational Software" track at the upcoming IFORS 2005 conference
in Hawaii
from July 11-15, 2005 (http://www.informs.org/Conf/IFORS2005/)
please contact
Aimee Taylor (ataylor@science.oregonstate.edu).
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WEB FLASH! - John
Kros
The INFORM-ED website has some
new information posted so go take a look at http://education.forum.informs.org/.
For example, information regarding the new Local/Student Chapter Outreach
program is now posted along with the minutes from the INFORMEd meeting held
at the Denver INFORMS meeting. Traffic over the Fall semester was about
as expected.
The site averaged around 185 hits
for the months of August, September, October, November, and so far in early
December. Traffic picked up tremendously in later September and early
October as the INFORMS conference drew near. Please email me if you have
any additions, corrections, and/or comments regarding the website. See
you at the IFORS meeting in Hawaii
this July, John F. Kros, krosj@mail.ecu.edu
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2005 Summer Workshop on Teaching Management
Science - Barry List
Steve Powell, Academic Director
of INFORMS Summer Workshop on Teaching Management Science, is again
organizing the 2005 INFORMS Summer Workshop on Teaching Management Science. The
workshop will be held on July 28-31, at the Harrison
Conference Center
in Lake Bluff, Illinois.
The 2004 INFORMS Summer Workshop on Teaching Management Science was a
tremendous success, offering great sessions and a tremendous opportunity to
interact with colleagues who are interested in ORMS education. Visit the
website (http://www.informs.org/Edu/TMSWorkshop/)
for more information on the 2005 workshop and to register online. This will be
a great event for college instructors at all levels, so plan to attend!
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Secretary/Treasury
Report - Mary Beth Kurz
I. Minutes of
the 2004 Business Meeting
The business meeting of INFORM-ED was held on
Sunday evening, October 24,
2004 at the National INFORMS meeting in Denver. We had about
40 attendees. For a list of attendees and official minutes of the minutes,
please visit our webpage at http://education.forum.informs.org/
II. Treasurer's
Report
In September 2004, INFORM-ED had a balance of $2,407.43.
$1010 in dues revenue has been received since January 2004. After membership
renewals have been processed, an updated treasurer's report will be made.
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2005
TEC Colloquium - Mary Beth Kurz
2005's Teaching Effectiveness
Colloquium will address several aspects of defining and incorporating effective
teaching techniques in any undergraduate and graduate curriculum. The
colloquium will be beneficial to both seasoned and new faculty members at all
levels and in all disciplines of OR. We plan to include sessions on topics such
as Developing a Personal Philosophy of Effective Teaching, Teaching with Cases,
and Teaching with Technology.
All Ph.D. granting programs in
operations research, management science, and related fields will be invited to
nominate faculty members as well as doctoral students preparing for academic
careers to participate in TEC VII.
For more information about TEC VII,
please contact Dr. Mary Beth Kurz; Department of Industrial Engineering, Clemson
University; 110 Freeman Hall; Clemson,
SC 29634-0920;
mkurz@clemson.edu.
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2004
Case Competition Results - Chris
Zappe
Winning Entry
Project Portfolio Management at Novartis Pharma
Bert De Reyck,
London Business School
Zeger Degraeve,
London Business School
Pascale Crama,
London Business School
Finalist
The
Groundhog's New Clothes
Matthew J.
Drake, Georgia Institute of Technology
Paul M. Griffin,
Georgia Institute of Technology
Julie L. Swann, Georgia
Institute of Technology
Finalist
Benihana: A New
Look at an Old Classic
Ricardo Ernst,
Georgetown University
Glen M. Schmidt,
Georgetown University
Finalist
Seagate - Quantum:
Encroachment Strategies
Glen M. Schmidt,
Georgetown University
Jan A. Van
Mieghem, Northwestern University
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2005
Case Competition - Chris Zappe
|
Sixth Annual INFORMS Case Competition
|
|
INFORMS
is pleased to announce its Sixth Annual Peer-Reviewed Case Competition.
This competition is jointly sponsored by INFORMS Education Committee,
INFORMS Case and Teaching Materials Initiative, and INFORM-ED. It
is designed to encourage the creation, dissemination, and use of new,
unpublished cases in operations research and the management sciences.
All submissions and supporting documentation are due by August 19,
2005. All cases will be blind reviewed in August and September of
2005 by a panel of judges familiar with the case method.
Up
to four finalists will be selected and notified by the judging committee by
the beginning of October 2005. Finalists will give thirty-minute
presentations of their entries at a special open session of the 2005 INFORMS
Annual Meeting in New Orleans, LA. The panel of judges will select the
winning entry from these finalists based on these presentations. The winner
will be announced at the INFORM-ED Business meeting at the 2005 INFORMS
Conference. Finalists must present their cases at the Fall 2005 INFORMS
Meeting in New Orleans to be eligible to win.
Guidelines
for submitted cases are:
(1)
No more than 10 pages (8.5" x 11.0") single-spaced (maximum of
approx. 3000 words); shorter cases are acceptable.
(2)
Exhibits are in addition to page limit.
(3)
Teaching Notes of length as necessary to meet content expected.
(4) A
12-point proportional font (such as Times New Roman) with 1-inch margins.
(5) All submitted cases must be
previously unpublished. Cases should be essentially new in
their entirety. If the case contains material drafted originally by
individuals or groups other than the author(s) submitting the case,
then the intellectual history and ownership of these portions should
be made absolutely clear. Contestants are responsible for assuring
that this guideline is strictly met.
A complete submission package
will consist of the following:
(1) Six hard copies and one
electronic copy of a short (250 - 500 words) abstract, the case and teaching
notes. The title should appear on the first page, but the name of the author
and other indicators of authorship should be eliminated in the text of five
copies to permit blind review. The abstract should appear by itself on the
second page and identify the industry, business issues, technical issues,
pedagogical objectives, and suggested uses of the case. The case, any
exhibits, and then the teaching notes should follow.
(2) A
completed Case Competition Submission Form (available on the web).
Prizes
include:
(1)
$500 and plaque to the best case
(2)
$100 and plaque for up to three runners-up
For more information, please contact Tasha R. Inniss
at
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Just a Thought - Caring About Our Students - Mike Racer
The last you heard from me, I
had just moved into the Business school, preparing to teach 250 undergraduates
statistics. Last issue, my big concern was how to teach that many kids. This
issue, just a little thought in a different direction - concern for students.
At the end of each class, I asked
my students to drop me a quick note, giving me whatever feedback they wished
- within the limits of good taste, of course. I promised them that I would
read and, in a timely fashion, respond to these; this was generally done in
an email to all students. Only the occasional feedback required a personal
response.
At first, the students were reluctant
to share, and considered the exercise a waste of paper. However, when they
realized that their feedback could influence the course, they were very open
to the possibilities. I won't go into detail on the nature of all the feedback
- my point is simply that these students relished the opportunity to be heard!
Mike
(mracer@memphis.edu)
Ph: 901-678-3285(work)
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Helpful Links
INFORMS
INFORMed
Science
of Better
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