Teaching Retail Operations in Business and Engineering Schools

Tom Van Woensel
School of Industrial Engineering, Eindhoven University of Technology, 5600 MB Eindhoven, The Netherlands, t.v.woensel@tue.nl

Marshall L. Fisher
The Wharton School, University of Pennsylvania, Philadelphia, Pennsylvania 19104, fisher@wharton.upenn.edu

Jan C. Fransoo
School of Industrial Engineering, Eindhoven University of Technology, 5600 MB Eindhoven, The Netherlands, j.c.fransoo@tue.nl

Abstract

This paper describes the organization and teaching of retail operations at The Wharton School at the University of Pennsylvania and the School of Industrial Engineering at Eindhoven University of Technology. We present the course outlines and discuss how differences in the schools' environments affect the way retail operations is taught at each school.

Key words

retail operations; engineering; business

History

Received: July 2009; accepted: July 2010

Download the PDF

pdf ited.1100.0059

Supplementary Files

pdf Eindhoven Syllabus.pdf

pdf Wharton Syllabus.pdf

Citation Information

Van Woensel, T., M. L. Fisher, J. C Fransoo. 2011. Teaching retail operations in business and engineering schools. INFORMS Trans. Ed. 11(1) 29-34. Available online at http://ite.pubs.informs.org/.

http://dx.doi.org/10.1287/ited.1100.0059