Teaching Retail Operations in Business and Engineering Schools
Tom Van Woensel
School of Industrial Engineering, Eindhoven University of Technology, 5600 MB Eindhoven, The Netherlands, t.v.woensel@tue.nl
Marshall L. Fisher
The Wharton School, University of Pennsylvania, Philadelphia, Pennsylvania 19104, fisher@wharton.upenn.edu
Jan C. Fransoo
School of Industrial Engineering, Eindhoven University of Technology, 5600 MB Eindhoven, The Netherlands, j.c.fransoo@tue.nl
Abstract
This paper describes the organization and teaching of retail operations at The Wharton School at the University of Pennsylvania and the School of Industrial Engineering at Eindhoven University of Technology. We present the course outlines and discuss how differences in the schools' environments affect the way retail operations is taught at each school.
Key words
retail operations; engineering; business
History
Received: July 2009; accepted: July 2010
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Citation Information
Van Woensel, T., M. L. Fisher, J. C Fransoo. 2011. Teaching retail operations in business and engineering schools. INFORMS Trans. Ed. 11(1) 29-34. Available online at http://ite.pubs.informs.org/.

