O.R./Analytics at Work Blog

Blog Entries for negative effects of service

A very provocative study, The Ivory Ceiling of Service Work, conducted at my institution, UMass Amherst, by Joya Misra, Jennifer Hickes Lundquist, Elissa Dahlberg Holmes and Stephanie Agiomavritis, is being released today in Academe. The study, based on a survey of 350 faculty, confirmed...

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