Announcing the M&SOM 20th Anniversary Special Issue

Dear Colleagues:

Happy New Year!

I am delighted to let you know that the journal Manufacturing & Service Operations Management (M&SOM) is celebrating its 20th anniversary in 2020.  To mark this special occasion, I have compiled a collection of papers contributed by various leading OM researchers into a special issue. As you can see from the list of papers below, this special issue is intended to renew M&SOM’s commitment to publish operations management research articles that are relevant, innovative, and rigorous.

Each paper in this 20th Anniversary Special Issue focuses on a specific topic. Also, it reflects on the development of M&SOM over the last 20 years and discusses the exciting future of the journal. With the permission from INFORMS, these papers are available to you free of charge at

Thank you for your continued support of M&SOM over the last 20 years and we look forward to receiving your continued support in the future.

Thank you,

Christopher S. Tang




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