Supporting Documents for the Promotion of Manufacturing & Service Operations Management (M&SOM)

We are writing to recommend upgrading the journal Manufacturing & Service Operations Management (M&SOM) from A to A+ in the ABDC journal ranking list. M&SOM is a prestigious journal of the reputable Institute for Operations Research and the Management Sciences (INFORMS) and has been one of the few leading journals in the areas of operations management, supply chain management, production/manufacturing management, among others. It is ranked A+ in most of the business schools in America including those recognized as the world’s top-100 business schools.

Financial Times (FT) conducts an annual review of the journals to determine the journals that count towards its research rank. In 2016, the 200 odd business schools that take part in either the FT Global MBA, Executive MBA, or Online MBA rankings were invited to submit up to five new journals to include and five journals to exclude from the previous list. A total of 140 schools submitted their votes, a response rate of 67%. M&SOM has found its way to the Financial Times top 50 journals in 2017.[1] Other journals in the same discipline that are included in the list are Journal of Operations Management, Management Science, Operations Research, and Production and Operations Management.

In the following, journal information is provided (including ranking measures, editor-in-chief, previous editors-in-chief, as well as the editorial board). The supporting information included in this application include the following:

  • Description of the journal aim and scope, key performance indicators, including: Impact Factor (IF), Scimago Journal Ranking (SJR), and Source Normalized Impact per Paper (SNIP)
  • Brief comparison of M&SOM with the leading journals in the field (such as Management Science and Journal of Operations Management)
  • Support letters from eminent scholars from top-ranked business schools

Journal Scope

M&SOM is the INFORMS journal for operations management. The purpose of the journal is to publish high-impact manuscripts that report relevant research on important problems in operations management (OM). The field of OM is the study of the innovative or traditional processes for the design, procurement, production, delivery, and recovery of goods and services. OM research entails the control, planning, design, and improvement of these processes. This research can be prescriptive, descriptive, or predictive; however, the intent of the research is ultimately to develop some form of enduring knowledge that can lead to more efficient or effective processes for the creation and delivery of goods and services. 

Impact Factors

2017 Impact Factor: 1.795

5-year Impact Factor: 2.867

M&SOM is the premier journal for the operations management (OM) research community. From its inception in 1999, M&SOM has made a significant impact in the field of operations management and has been ranked as one of the prestigious journals in the discipline. A great evidence of M&SOM’s contribution to the field is M&SOM’s addition to the Financial Times 50 journal list in 2017. In the past 15 years alone, M&SOM has earned more than 16,500 citations, averaging 1,105 citations each year or a median of 1,060. Its contribution to the field of manufacturing and service operations is undeniable, and certainly worth highlighting. In 2017, M&SOM had an h-index of 66 (i.e., 63 articles had been cited at least 66 times). When compared to two other journals in the field within the same 15-year period, such as Production and Operations Management (POM) and Journal of Operations Management (JOM), whose h-index figures are 87 and 158, respectively, M&SOM is not one to discredit for their growing impact. The former has published more than 1,400 articles with 35,600 citations while the latter has 1,100 articles with 86,000 citations. While both POM and JOM have been more productive in output and more cited by scholars in similar fields, M&SOM is not far behind as a choice among operations management researchers. Management Science (MS) and Operations Research (OR) are well-established journals, but for comparison they produced together more than 3,400 articles in the same 15-year period. Purely for interest and comparison, MS published more than 2,100 journal articles which attracted more than 40,000 citations and an h-index of 209. OR produced more than 1,300 articles that attracted more than 36,000 citations and an h-index of 115.

In 2017, M&SOM was ranked third by the latest Scimago Journal Ranking[2] (Scimago Lab 2010) with an h-index of 66 and a Scimago Journal Ranking (SJR) score of 3.968. M&SOM was third to JOM and MS. This is a remarkable score of the impact, influence and prestige of M&SOM considering its third place in the 195 journals classified by SJR under the subject area of management science and operations research. 

Comparisons with Existing Rated Journals

Journal Citation Reports (JCR) uses impact factors and article influence scores as journal quality measures (Clarivate Analytics 2019). In 2017 (the most recent release of journal ranking statistics), M&SOM’s impact factor (JIF) ratings were closer to POM and OR than to JOM and MS (see Table 1). Its citations from 2008–2016, ranging from as low as 707 in 2008 to as high as 1,962 in 2016, registered an average annual citation growth rate of 14%, higher than MS and OR. The mean article influence is a measure of the average influence per article of papers published and has a score of 1.0. A higher score means that articles in a journal have above-average influence. From Table 1, this figure is closer to JOM and OR’s scores. This places M&SOM as, albeit relatively young, a significant contributor in the field.

Table 1. Selected JCR Key Indicators of Selected Journals

Journal JIF (2017) 5-year JIF (2017) Average annual citations growth rate Average article influence score
M&SOM 1.795 2.867 14% 1.757
JOM 5.207 7.485 41% 1.903
POM 1.772 2.921 19% 1.095
MS 3.544 4.927 7% 2.621
OR 2.263 3.047 4% 1.840

The following charts are comparisons between M&SOM, and Management Science (MS) as the oldest and most significant contributor to the field.


Figure 1: M&SOM vs. MS author profile (based on BW school ranking in 2013)


Figure 2: M&SOM vs. MS author profile (based on FT school ranking in 2013)

In another ranking by Scimago Journal & Country Rank (SJR), M&SOM stood as the third journal in the management science and operations research category.[3]


During the past decade M&SOM has placed more focus on empirical research, to the point that “empirical research” now appears in the list of top 10 author keywords (i.e., ranked sixth). This observation is particularly interesting because the journal has a tradition of primarily publishing analytical research. Given the massive data available in today’s businesses, one would expect to see more research marrying analytical models with empirical investigations based on real-world data. This resonates with an OM forum by D. Simchi-Levi highlighting the importance of data-driven operations in his 2013 Distinguished Fellow lecture (Simchi-Levi 2014)

Another observation is that M&SOM has increasingly placed greater emphasis on practical relevance and innovation of its publications, as evidenced by the recently introduced biennial M&SOM Practice-Based Research Competition that encourages submissions of practice-oriented papers (Gallien et al. 2016). The journal’s editor-in-chief, Chris Tang (professor of operations management at UCLA), also underscores the importance of managerial relevance in a recent OM forum (Tang 2015). The strategic direction of M&SOM, of course, will depend upon the editorial board’s strategic objectives in the coming years, and perhaps its readership, its submission policy, and the topics it wishes to pursue to publish in the future. Thus, the shape of the manufacturing and service operations field has much to do with the contribution of M&SOM being a premier avenue for scholars. 

References and Notes

Gallien J, Graves SC, Scheller-Wolf A (2016) OM forum—Practice-based research in operations management: What it is, why do it, related challenges, and how to overcome them. Manufacturing Service Operations Management 18(1):5–14.

Simchi-Levi D (2014) OM forum—OM research: From problem-driven to data-driven research. Manufacturing Service Operations Management 16(1):2–10.

Tang CS (2015) OM forum—Making OM research more relevant: “Why?” and “how?” Manufacturing Service Operations Management 18(2):178–183.




Recommendations from Eminent Scholars in the Relevant Field

Recommendation letter by Prof. Erica Plambeck from Stanford University


Recommendation letter by Prof. Georgina Perakis from MIT Sloan


Recommendation letter by Prof. Serguei Netessine from Wharton University of Pennsylvania


Signatory Details


Name Affiliation  
Prof. Behnam Fahimnia

Professor of Supply Chain Management,

University of Sydney Business School

Prof. Rico Merkert

Professor of Logistics and Transport Management,

University of Sydney Business School

Ali Bozorgi, PhD

Research Fellow,

University of Sydney Business School

Nazanin Esmaeili, PhD

Research Fellow,

University of Technology Sydney, CMCRC

Andrew Collins, PhD

Senior Lecturer,

University of Sydney Business School

Medo Pournader, PhD


University of Melbourne Business School




M&SOM Editorial Board



Christopher S. Tang
UCLA Anderson School of Management
University of California, Los Angeles
Los Angeles, California 90095

Department Editors

Morris Cohen
Department of Service Operations
University of Pennsylvania

Hau Lee
Department of Innovative Operations
Stanford University

Brian Tomlin

Department of Manufacturing and Supply Chain Management
Dartmouth College

Associate Editors

Vishal Agrawal   Karan Girotra   Saibal Ray
Georgetown University   Cornell University   McGill University


Gad Allon



Ming Hu



Guillaume Roels

Northwestern University   University of Toronto   INSEAD
Baris Ata   Rouba Ibrahim   Sergei Savin
University of Chicago   University College London   University of Pennsylvania
Atalay Atasu   Roman Kapuscinski   Nicos Savva
Georgia Institute of Technology   University of Michigan   London Business School
Goker Aydin   Zeynep Aksin Karaesmen   Nicola Secomandi
Johns Hopkins University   Koc University   Carnegie Mellon University
Volodymyr Babich   Stylianos Kavadias   Kevin Shang
Georgetown University   University of Cambridge   Duke University
Nitin Bakshi   Burak Kazaz   Max Shen
University of Utah   Syracuse University   University of California, Berkeley
Opher Baron   Diwas KC   Vinod Singhal
University of Toronto   Emory University   Georgia Institute of Technology
Saif Benjaafar   Saravanan Kesavan   Greys Sosic
University of Minnesota   University of North Carolina at Chapel Hill   University of Southern California
Onur Boyabatli   Pinar Keskinocak   Chelliah Sriskandarajah
Singapore Management University   Georgia Institute of Technology   Texas A&M University
Metin Cakanyildirim   Sang Kim   Bradley Staats
University of Texas at Dallas   Yale University   University of North Carolina
Rene Caldentey   Gurhan Kok   Richard Steinberg
University of Chicago   Koç University   London School of Economics
Felipe Caro   Panos Kouvelis   Robert Swinney
University of California, Los Angeles   Washington University in St. Louis   Duke University
Carri Chan   Guoming Lai   Xuanming Su
Columbia University   University of Texas at Austin   University of Pennsylvania
Li Chen   Cuihong Li   Terry Taylor
Cornell University   University of Connecticut   University of California, Berkeley
Ying-Ju Chen   Stephen Leider   Christian Terwiesch
Hong Kong University of Science and Technology   University of Michigan   University of Pennsylvania
Soo-Haeng Cho   Lauren Lu   Michael Toffel
Carnegie Mellon University   University of North Carolina at Chapel Hill   Harvard Business School
Laurens Debo   Ho-Yin Mak   Anita Tucker
Dartmouth College   University of Oxford   Boston University
Nicole DeHoratius   Victor Martinez-de-Albeniz   Tunay Tunca
University of Chicago   University of Navarra   University of Maryland
Sarang Deo   Joe Milner   Geert-Jan van Houtum
India School of Business   University of Toronto   Eindhoven University of Technology
Vinayak Deshpande   Serguei Netessine   Jan Van Mieghem
University of North Carolina   University of Pennsylvania   Northwestern University
Francis de Vericourt   Marcelo Olivares   Senthil Veeraraghavan
INSEAD   University of Chile   University of Pennsylvania
Lingxiu Dong   Tava Olsen   Shuya Yin
Washington University in St. Louis   University of Auckland   University of California, Irvine
Karen Donohue   Ozalp Ozer   Fuqiang Zhang
University of Minnesota   University of Texas at Dallas   Washington University in St. Louis
Feryal Erhun   Georgia Perakis   Leon Zhu
University of Cambridge   Massachusetts Institute of Technology   University of Southern California
Mark Ferguson   Erica Plambeck    
University of South Carolina   Stanford University    
Jeremie Gallien   Kamalini Ramdas    
London Business School   London Business School    

Former Editors-in-Chief

2009–2014: Stephen C. Graves

2006–2008: Gerard Cachon

2003–2005: Garrett J. van Ryzin

1999–2002: Leroy B. Schwarz

For the current editorial board list, please see: