Manufacturing & Service Operations Management (M&SOM)

MSOM cover

M&SOM is the premier journal for the operations management research community. This quarterly journal publishes a wide range of research that focuses on the production and operations management of goods and services including technology management, productivity and quality management, product development, cross-functional coordination, and practice-based research.

Our Member Authors have the opportunity to work with INFORMS PR to highlight their work through press releases and media placements.


M&SOM publishes high-impact manuscripts that report on relevant research that helps to solve operations management (OM) problems and delves into the control, planning, design, and improvement of these OM processes. This research can be prescriptive or descriptive, but in either case the intent of the research is to develop enduring knowledge that can lead to more efficient and effective processes for the creation and delivery of goods and services. M&SOM looks at a variety of methodological approaches to OM research and contributions spanning the full spectrum of decision making: strategic, tactical, and operational.

Frequency: 6 issues/year (bimonthly)
ISSN: 1523-4614, eISSN: 1526-5498
First Year Published: 1999
Clarivate Analytics
Social Sciences Citation Index (SSCI) category: Science Citation Index Expanded (SCIE), Current Contents/Social & Behavioral Sciences, and Current Contents/Engineering, Computing & Technology
2018 Impact Factor: 2.667, 5-Year Impact Factor: 3.462

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