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Bethesda, Maryland, Vacancy Announcement Department of Health and Human Services National Institutes of Health   DIRECTOR, NATIONAL LIBRARY OF MEDICINE   THE POSITION:  The National Institutes of Health (NIH) is seeking exceptional candidates for the position of Director, National Library of Medicine (NLM). NLM is one of 27 Institutes and Centers (ICs) at NIH, with a mission to assist the advancement of medical and related sciences and to aid the dissemination and exchange of scientific information and data important to the progress of medicine and to public health. An international leader in information science and data innovation, NLM supports and conducts research, development, and training in biomedical informatics, computational biology, data science, data standards, biomedical communications, and health information technology. Scientists, health professionals, and the public rely on robust, uninterrupted, and accessible NLM digital resources such as PubMed, ClinicalTrials.gov, and the National Center for Biotechnology Information (NCBI) data resources, among others. To support its mission, NLM has a budget of $495 million and a workforce of approximately 1,551 staff, including 644 FTEs (government employees); 829 contractors; 39 Fellows, Special Volunteers, Guest Researchers, and Commissioned Corps Officers.   This position offers a unique and exciting opportunity for an exceptional leader to provide overall executive direction and scientific leadership to transform NLM into an epicenter for health-related data science and be a convening hub relevant to data science and analytics and training at NIH. This will require strengthening or building partnerships within NIH, other Federal agencies, data and AI companies, and integration organizations. The Director of NLM serves as a principal advisor to the NIH Director concerning matters related to biomedical informatics, data science, and access to biomedical information in partnership with the NIH Office of Data Science Strategy and the Center for Information Technology. The NLM Director will oversee NLM’s operation and management, including being responsible for the world’s preeminent biomedical library and for electronic information and data resources that are used billions of times each year by millions of people and thousands of computer systems worldwide. In exercising their responsibilities for program planning, implementation, and evaluation, the Director works with and seeks the advice of a wide range of groups within the scientific and information management communities, including investigators, institutions, scientific societies, libraries, and relevant commercial organizations. The Director also serves as the chairperson of the National Library of Medicine Board of Regents, the statutory external advisory body to NLM.   More information regarding the National Library of Medicine may be found at: https://www.nlm.nih.gov/ .   LOCATION:  Bethesda, MD (NIH Main Campus)   REQUIRED QUALIFICATIONS:  Applicants must possess an M.D. and/or Ph.D. or equivalent doctoral degree in the biomedical, computational, data sciences, and/or other related disciplines. A nationally/internationally recognized physician and/or scientist with experience and skill as a communicator in matters involving biomedical research in general is desired. Applicants must: exhibit a broad scientific vision, demonstrating skills in managing a large and complex biomedical research program and digital information systems and resources; have expertise and experience in data science; have the ability to lead and inspire staff with expertise in diverse scientific disciplines; have demonstrated experience in setting, planning, implementing, and analyzing program objectives and priorities; have the demonstrated ability to manage financial and human resources in conjunction with coordinating a research portfolio involving extensive internal and external collaborations; have the ability to serve as an authority on the development, implementation, management, and analysis of complex annual operating and program budgets with multiple funding categories; be a respected, accomplished senior-level researcher with maturity, integrity, and outstanding communication and interpersonal skills; be experienced in giving presentations to scientific and non-scientific audiences and possess political savvy to interact with various audiences and the ability to handle conflicts and diffuse difficult situations. Key attributes include being a team player, being an innovative and strategic thinker, possessing skills to liaison and collaborate with representatives of other NIH Institutes and Centers, federal and non-federal agencies, international research organizations, professional societies, foundations, the media, and patient and other advocacy groups to establish research collaborations with not-for-profit organizations and industry partners. The individual must have experience in maintaining a productive work environment that meets workplace diversity, staff professional development, and monitoring objectives.   SALARY/BENEFITS:   The Director, NLM will be appointed at a salary commensurate with the selectee’s qualifications and experience and NIH salary guidelines. Full Federal benefits will be provided, including retirement, health and life insurance, leave, and savings plan (401(k) equivalent). A recruitment or relocation incentive may be available, and relocation expenses may be paid.   Please read the following guidance on Selective Service requirements.   EQUAL OPPORTUNITY EMPLOYMENT:  Selection for this position will be based solely on merit, with no discrimination for non-merit reasons such as race, color, religion, gender, sexual orientation, national origin, political affiliation, marital status, disability, age, or membership or non-membership in an employee organization. The NIH encourages the application and nomination of qualified women, minorities, and individuals with disabilities. STANDARDS OF CONDUCT/FINANCIAL DISCLOSURE:  The National Institutes of Health inspires public confidence in our science by maintaining high ethical principles. NIH employees are subject to Federal government-wide regulations and statutes as well as agency-specific regulations described at the NIH Ethics website . We encourage you to review this information. The position requires the incumbent to complete a public financial disclosure report prior to the effective date of the appointment. FOREIGN EDUCATION:  Applicants who have completed part or all of their education outside of the U.S. must have their foreign education evaluated by an accredited organization to ensure that the foreign education is equivalent to education received in accredited educational institutions in the United States. We will only accept the completed foreign education evaluation. For more information on foreign education verification, visit the https://www.naces.org website. Verification must be received prior to the effective date of the appointment. REASONABLE ACCOMMODATION:  NIH provides reasonable accommodations to applicants with disabilities. If you require reasonable accommodation during any part of the application and hiring process, please notify us. The decision on granting reasonable accommodation will be made on a case-by-case basis.   HOW TO APPLY:   Applicants must submit a current curriculum vitae, bibliography (if not included in your curriculum vitae), and a photocopy of their doctoral degree. In addition, applicants are asked to prepare a supplemental narrative statement (no more than four pages) that addresses their vision for NLM, their qualifications and interest in the position, and include a description of mentoring and outreach activities in which you have been involved, especially those involving women and persons from racial/ethnic or other groups that are underrepresented in biomedical research to : Lynnita Spears at SeniorRe@od.nih.gov (301-402-4077) by the closing date noted below.   This position requires the selectee to be a U.S. citizen and be able to obtain and maintain a secret security clearance. If selected, you will be tested for illegal drug use prior to appointment and be subject to random, reasonable suspicion, and post-accident drug testing during employment. Employment is contingent upon a negative drug test result.   DO NOT INCLUDE YOUR BIRTH DATE OR SOCIAL SECURITY NUMBER ON APPLICATION MATERIALS.   Applications must be received by 11:59 P.M. ET, Monday, July 1, 2024   DHHS, NIH, and NLM are Equal Opportunity Employers

Seattle, Washington, Join our team and shape exceptional experiences, King County Metro has an exciting opportunity for a  Customer Communications and Services Manager!  The Customer Communications and Services (CCS) team provides customers with information to access Metro’s transportation choices and options for paying their fares. The CCS Manager leads a dedicated, diverse team of more than 100 people in several workgroups:     Customer Information Office : This group helps customers plan trips, purchase transit passes, and processes and responds to customer questions, comments, complaints and commendations for all Metro services. This group includes a Call Center and Metro’s Lost & Found Office.   Fare Media Sales:  This group includes the Pass Sales Office for on-site sales of transit passes, a Regional Mail Center to process ORCA card orders, the Business Choice program, and the Reduced Fares programs.   Service Information and Customer Information Technological Resources and Solutions (CITRS) groups:  These groups provide our customers and customer-facing staff with scheduled and emergency information related to Metro services. These teams work in multiple formats (printed timetables and brochures, signage, social media, online tools and electronic tools) to share information, and the CITRS team provides technological support for tools such as the online trip planner and our customer relationship management system.   ORCA Business Operations:  This group supports teams across Metro -- including the vehicle maintenance, bus operations, and information technology teams -- who play a role in operating and deploying the ORCA fare payment system. This team also coordinates and develops ORCA policy with partner agencies across the region.   Finance / Administration / Special Projects:  This group supports the CCS section with finance and administration, business analytics and special projects that impact the entire agency.   The CCS Manager will provide strategic leadership and direction across these groups to shape agency-wide customer communications, service information, branding, and marketing promotional programs connecting customers to Metro's products and services.     Who May Apply:  This position is open to the general public and all King County employees.   Forms and Materials Required:  A completed online employment application, all supplemental questions, resume, and a cover letter explaining how your skills, expertise and knowledge would allow you to be successful in this leadership role.  Applicants will be screened for competitiveness, completeness, and written communication skills. The most competitive candidates will be invited to participate in one or more interviews. Job Duties Applying  equity and social justice principles  is a daily responsibility and a foundational expectation for all King County employees. The CCS Manager leads a diverse group of people delivering a wide range of products, services, and information. This leader is accountable for performance of the CCS section and responsible for work, including: Provide strategic direction and leadership across workgroups within Customer Communications and Services; coordinate across the division and across the department to create clarity for CCS team and to ensure the success of cross-agency work efforts involving CCS. Supervise daily operations of the Customer Communications & Services section to ensure high performance and continuity of operations. Work across the section to foster equity, inclusion and belonging in the workplace. Manage employee performance and provide opportunities for growth and development. Collaborate with CCS team leaders to drive results, make decisions, and effectively solve problems with a keen understanding of resource and staffing constraints as well as regional political and community realities; manage resources effectively to achieve section, division and department-level objectives. Ensure assigned section-level leader administrative functions are completed appropriately and in a timely manner (including but not limited to scheduling, leave and travel approvals, and expense processing). Provide strategic, section-level leadership for special projects and department initiatives, such as developing the department’s budget proposals; planning for transit service changes, and planning for large events such as the 2026 FIFA Men’s World Cup, along with continuous improvement and employee engagement efforts. Represent CCS and the customer experience voice in strategic planning and implementation of Metro programs, pilots, projects, and services. Coordinate communications about and support implementation of organizational changes including special projects, launch of new transit products and services, staff training, and similar initiatives. Develop and lead customer information strategy across King County Metro to ensure we are adapting to the changing needs with technology and coordinating with other public transit providers in the region.   Provide oversight to the implementation and operations of our fares program including the administration for our fare revenue, distribution of fare media, and the adaptation of our fare technology including overseeing ORCA program. Identify, manage, and serve as escalation point for critical decisions, requests, risks and issues. Respond and provide leadership in emergency situations and adverse weather. Investigate and resolve problems from our customers. Perform other duties as assigned. Experience, Qualifications, Knowledge, Skills Progressively responsible management and leadership experience in a high-volume, customer-facing operation, such as customer service/call centers, retail management, travel, or public transportation. Demonstrated success leading strategy across organization to achieve organizational priorities and coordinating collaborative problem-solving across silos and levels of an organization. Ability to analyze and anticipate problems, assess the financial and operational impacts of decisions, assess and manage team performance, and provide proactive solutions that meet critical business needs. Clear and effective communication and presentation skills, both oral and written, for a variety of internally and external audiences. High emotional intelligence; demonstrated ability to fosters trust and respect from others through genuine   demeanor, integrity, and consistency. Demonstrated ability to make decisions in a fair, respectful, equitable, inclusiveness and credible way. Proven ability to analyze situations, evaluate information, and make reasoned judgments to solve problems effectively, creating clarity in ambiguous situations; ability to track key performance indicators and demonstrate organizational effectiveness with data. Receptive to new ideas, perspectives, and feedback, fostering an environment conducive to innovation; willingness to embrace change and pivot strategies as needed in a dynamic environment.  Desirable  skills: Proven success leading customer service functions for a large public agencies preferably transit organization; experience leading a team of highly experienced supervisors. Track record of building highly engaged team cultures that support the development, coaching, and team building necessary for the workforce of the future; formal organizational development and/or leadership training. Knowledge of transportation trends, legal and policy issues, and technology changes that may affect Metro customers. Knowledge of and experience with operationalizing racial equity and inclusion principles, strategies, and indicators; formal training in diversity, equity and inclusion best practices. Lived experience that represents the people and communities Metro serves. The ability to generate novel ideas and solutions, thinking outside the box to tackle challenges in unique ways; capacity to align innovative efforts to achieve organizational goals Proven ability to lead through collaboration with diverse teams and promote teamwork to achieve common goals. Demonstrated success leading an enterprise service team accountable to a large, complex operational organization. Apply today!: Job Opportunities | King County Careers (governmentjobs.com)

Wake Forest, North Carolina, General Statement of Duties When assigned to  Capital Projects , the employee performs supervisory, administrative, and professional engineering work in the Engineering Department relating to the design, permitting, estimating, contracting, and construction of Capital Improvement Projects, including routine and complex engineering-related work for environmental, water, sewer, street, and other infrastructure projects and programs, which requires independent judgment and initiative in developing methods and solutions to work through problems.   Additionally, this position may perform varied and responsible duties requiring a thorough knowledge of departmental policy, regulations, and operational procedures and the ability to allow considerable attention to detail and accuracy as well as the ability to exercise judgment and initiative, particularly in situations not clearly defined by precedent or established by procedures.     When assigned to  Transportation Engineering , the employee performs analytical work to review traffic engineering studies and Traffic Impact Analysis’ submitted by private consultants for new development and Town and State transportation projects.  Plan review for new development plays a key role in ensuring that transportation networks are designed to meet the Town’s plans and ordinances. The Transportation Engineer will oversee transportation construction contracts and calculate the overall costs for a project and may often serve as the project manager for contracts with professional engineering consulting firms to conduct special planning and design studies for proposed capital projects. The position will utilize data from traffic studies and other local and regional data sources to assess system safety and capacity needs to develop projects, countermeasures, and funding strategies to help improve the Town’s transportation system and protect local neighborhoods. The Transportation Engineer will represent the Town with other local, state, and federal agencies. Work is performed under the general supervision of the Engineering Director and is evaluated based on a review of work, conferences, meeting performance measures, and working per assigned duties. The employee exercises considerable judgment and independence of action, including contacts with citizens, contractors, and developers. Knowledge, Skills, and Abilities Principles and practices of civil engineering and administration, including structural design. Modern and complex principles and practices of program development. Principles and techniques of construction cost analysis and estimates. Principles and practices of project management. Principles and policies of municipal traffic control. Recent developments, current literature, and sources of information regarding civil engineering. Relevant Federal, state, and local laws, codes, and regulations. Modern office procedures, practices, and computer equipment. Principles of supervision, training, and performance evaluation. Work with our diverse populations and develop effective working relationships. Move from the office to field locations multiple times throughout the day and conduct field inspections. Coordinate the work of professional, technical, and clerical personnel. Develop, review, and document specifications for improvement projects. Analyze problems, identify alternative solutions, and project consequences of proposed actions. Operate a computer and various software necessary for performing assigned duties. Communicate effectively, both orally and in writing. Desirable Education and Experience Bachelor’s Degree in civil engineering or a related field with five to seven years of increasingly responsible professional civil engineering experience or equivalent combination of education and experience.   Registration as a Professional Engineer (PE) with the State of North Carolina.  

Nationwide, WHAT IS THE  RAAS - Research, Applied Analytics and Statistics DIVISION? A description of the business units can be found at:  https://www.jobs.irs.gov/about/who/business-divisions Vacancies will be filled in the following specialty areas: Research, Applied Analytics and Statistics DUTIES: Responsible for the growth of data in the statistics and reporting environment by leading the certification of data sets that are available for reporting, collaborating with IRS information technology leaders on desired new technologies and techniques to create efficient processes around data extraction, loading, transformation, governance, and cataloguing for better and reduced time to insights for the business units.   Combines, analyzes, and interprets large and/or complex data sets to develop organizational solutions. Identifies the methods, processes, algorithms, tools, and systems to extract and interpret findings from   various structured and unstructured data sets related to the data science lifecycle. Responsible for the   development of algorithms and/or tools to support data manipulation and processing as well as the use of   data visualization techniques to articulate findings. Uses emerging technology, and various data sources   to perform exploratory analyses on new and archival data sources. Conducts in-depth analysis of data and disseminates the results of those analyses. Identifies and/or   develops innovative and effective approaches and methodologies; applies advanced operations research   and data science techniques for quantitative analysis, statistical analysis, forecasting, predictive modeling,   prescriptive analysis, and optimization; and validates analysis and outcomes. Conducts statistical analysis   to make informed projections and recommendations. Applies professional knowledge of computer science, mathematical, statistical theories, techniques, and methods to gather, analyze, design, and construct new processes for analytical modeling, interpreting models, and/or reporting quantitative information, trends, relationships, and correlations among or within data. Advises on the potential benefits/uses of automation to improve the efficiency of program operations. Analyzes a variety of data sources to provide data driven  insights to the RAAS organization to streamline processes. Utilizes an in-depth knowledge of data science techniques and methodologies such as machine learning, predictive analysis, prescriptive analysis and optimization, and other emerging analytical techniques to assist, consult, or lead others in the application of data science techniques. Defines and documents the specific analytics approaches applied in project delivery; establishing success metrics to be used in satisfying business's requirements for project outcomes; and establishing key performance indicators to be used in ongoing reporting that measure the value creation delivered by the project over time. Requirements Conditions of Employment Telework Eligible Positions : Telework eligible positions do not guarantee telework. Employees must meet and sustain IRS telework eligibility requirements (e.g., reporting at least twice a pay period  to your assigned Post of Duty (POD) ) and supervisor's approval to participate in the IRS Telework Program. Employees must also be within a 200-mile radius of their official assigned post-of-duty (POD) while in a telework status.  As a reminder - If you are selected for a position, you are responsible for reporting to your designated POD (location) on the negotiated start date or as directed by management. Must be a U.S. Citizen or National and provide proof of U.S. Citizenship. (Birth certificate showing birth in the U.S;  Unexpired  U.S. Passport; Certificate of Citizenship or Naturalization; or Report of Birth Abroad of a U.S. Citizen (Form FS-240)) Undergo a review of prior performance/conduct and an income tax verification. Refer to "Get Your Tax Record" at  http://www.irs.gov/ ( https://www.irs.gov/individuals/get-transcript ) to check the status of your account, balance owed, payment history, make a payment, or review answers to tax questions. If you are not in compliance, you will be determined unsuitable for employment with IRS. Must successfully complete a background investigation, including a FBI criminal history record check (fingerprint check). Complete a  Declaration for Federal Employment  to determine your suitability for Federal employment, at the time requested by the agency. Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the  Form I-9 . Federal law requires verification of the identity and employment eligibility of all new hires in the U.S. These  documents  must be  unexpired   original  or certified copies . The Fair Chance to Compete for Jobs Act prohibits the Department of Treasury and its bureaus from requesting an applicant's criminal history record  before  that individual receives a conditional offer of employment.  In accordance with  5 U.S. Code § 9202(c)  and  5 C.F.R § 920.201  certain positions are exempt from the provisions of the Fair Chance to Compete Act.  Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to the Department of Treasury by email at, FairChanceAct@treasury.gov. To learn more, please visit our page at:  Treasury.gov/fairchanceact. Qualifications Federal experience is not required. The experience may have been gained in the public sector, private sector or  Volunteer Service.  One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume. You must meet the following requirements by the closing date of this announcement  OR  time of referral: BASIC REQUIREMENT : EDUCATION:  A degree in mathematics, statistics, computer science, data science, or field directly related to the position. The degree must be in a major field of study (at least at the baccalaureate level) that is appropriate for the position. OR COMBINATION OF EDUCATION AND EXPERIENCE:  A combination of education and experience that includes courses equivalent to a major field of study (30 semester hours) as shown in the paragraph above, plus additional education or appropriate experience. In addition to meeting the basic requirement above, to qualify for this position you must also meet the qualification requirements listed below: SPECIALIZED EXPERIENCE:  In addition to the basic requirements, you must have one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the GS-13 grade level in the Federal service. Specialized experience for this position includes: Experience applying analytic approaches, including (but not limited to) machine learning, text analytics, and natural language processing; graph theory; link analysis and optimization models; complex adaptive systems; and/or deep learning neural networks that are part of the study. Experience using scientific methods to plan, design, conduct, and present data science projects to stakeholders. Experience planning and executing a variety of projects and in making recommendations requiring technical and administrative judgment. Experience developing long- and short-term program plans, assess resource utilization, initiate, or recommend new or revised processes and procedures. Experience applying statutory, regulatory and policy requirements and guidelines to analyze data, draw valid conclusions, formulate policy or procedures. Experience applying data preparation methods, feature creation engineering, exploratory data analysis, model creation, and data visualization applied to advanced analytics, machine learning and artificial intelligence. Experience using statistical analysis and computing, machine learning, deep learning, processing large data sets, data visualization, data wrangling, mathematics, and programming. Experience with research and study design from the formulation of concepts through specification and analysis of output to the presentation of conclusions. Experience with project planning techniques along with negotiating with management to accept and implement recommendations. Experience preparing and analyzing structured and unstructured datasets. Experience coding in various programming languages. Analytic platforms, artificial intelligence (AI), data visualization and data reporting tools and scripting tools to conduct data science projects, as well as instruct others. Experience preparing written and oral communications, to produce authoritative reports, position papers, briefings, and presentations that effectively communicates ideas to IRS executives, managers, and technical experts. For more information on qualifications please refer to  OPM's Qualifications Standards . Education For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected. A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to  Department of Education Accreditation page . FOREIGN EDUCATION:  Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click  here  for Foreign Education Credentialing instructions. Additional information A 1-year probationary period is required. Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer. If you are a male applicant born after December 31, 1959, certify that you have registered with the  Selective Service System  or are exempt from having to do so. We may select from this announcement or any other source to fill one or more vacancies. Additional jobs may be filled. The salary range indicated in this announcement reflects the minimum locality pay up to maximum locality pay for all duty locations listed. The range will be adjusted for selected duty location. General Schedule locality pay tables may be found under  Salaries & Wages . This is a non-bargaining unit position. Tour of Duty: Day Shift Alternative work schedule, staggered work hours or telework may be available.. In the event that a building is closed due to rent management, new hires may be placed in a local commuting location. Relocation expenses - no Obtain and use a Government-issued charge card for business-related travel. This is an open continuous announcement which will be used to fill vacancies in the locations listed as they become available for the next 6 months contingent upon funding and space requirements. Applicants must apply and/or update their applications by 11:59 pm ET at the close of the following cutoff dates to be considered: Cutoff date(s):  04/29/2024, 5/29/2024.  This announcement may be amended to include additional cut-off dates within the  6-month  period if needed, not later than 10 days prior to the additional cut-off date(s). Eligible applicants who apply by the initial cut-off date, will be referred in score order.  If additional vacancies exist , remaining applicants will be considered in score order as needed.

Nationwide, WHAT IS THE  ONLINE SERVICES DIVISION? A description of the business units can be found at:  https://www.jobs.irs.gov/about/who/business-divisions The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position. Participates as a Senior Data Scientist in the advanced analytics projects undertaken; defining, approving, coordinating, evaluating, and analyzing team performance with responsibility for resolving gaps, conflicts and the day-to-day performance of the team assigned; driving the team toward the desired outcomes of projects. This includes getting signoffs on project documentation, participating in code reviews, and coordinating and getting project delivery acceptance. Leads verbal and written communications with business partners at all levels to clearly articulate the approach and the findings of interpretable analytical models and ensure that outcomes of the project are fully understood and to provide trainings on complex analytics solutions. Consults with senior level managers, executives, and a variety of other technical and nontechnical staff within OLS and across the IRS as required for specific policy interpretations and translation of technical problems and conditions. Responsible for constantly holding the picture of OLS and the IRS's drive for digital and cultural transformation to a customer-centric orientation with a data and analytics emphasis by improving the overall data and analytics environment while being pragmatic and agile and in synch with the needs of the business at all times. Responsible for the growth of data in the OLS data and reporting environment by leading the certification of data sets available for reporting, collaborating with IRS information technology leaders on desired new technologies and techniques to create efficient process around data extraction, loading, transformation, governance, and cataloguing for better and reduced time to insights for the business. Applies professional knowledge of computer science, mathematical, statistical theories, techniques, and methods to gather, analyze, design and construct new processes for analytical modeling, interpreting models, and/or reporting quantitative information, trends, relationships and correlations among or within data. Leads the digital data and analysis efforts related to developing and implementing customer strategy, digital design of products and services, and support platform development. The incumbent focuses on analyzing and supporting the development of enhanced user experiences and engagement through the entire lifecycle of customers' interactions. The employee is responsible for making sure reports, analyses, and dashboards accurately reflect vital information about the IRS' digital services. Consults with senior level managers, executives, and a variety of other technical and non-technical staff within OLS for the advancement of the OLS analytics roadmap to enable the business with enhanced data capabilities needed by the business to achieve its specific goals. Defines advanced analytics, M/L and AI project objectives, collaborates with the business for requirement, defines metrics and measures of effectiveness, and expected outcomes; identifies and/or develops innovative and effective approaches and methodologies; applies advanced operations research and data science techniques for quantitative analysis, statistical analysis, forecasting, predictive modeling, prescriptive analysis, and optimization; and validates analysis and outcomes. Identifies the methods, processes, algorithms, tools, and systems to extract and interpret findings from various structured and unstructured data sets related to the data science lifecycle. Responsible for the development of algorithms and/or tools to support data manipulation and processing as well as the use of data visualization techniques to articulate findings. Requirements Conditions of Employment Telework Eligible Positions : Telework eligible positions do not guarantee telework. Employees must meet and sustain IRS telework eligibility requirements (e.g., reporting at least twice a pay period  to your assigned Post of Duty (POD) ) and supervisor's approval to participate in the IRS Telework Program. Employees must also be within a 200-mile radius of their official assigned post-of-duty (POD) while in a telework status.  As a reminder - If you are selected for a position, you are responsible for reporting to your designated POD (location) on the negotiated start date or as directed by management. Must be a U.S. Citizen or National and provide proof of U.S. Citizenship. (Birth certificate showing birth in the U.S;  Unexpired  U.S. Passport; Certificate of Citizenship or Naturalization; or Report of Birth Abroad of a U.S. Citizen (Form FS-240)) Undergo a review of prior performance/conduct and an income tax verification. Refer to "Get Your Tax Record" at  http://www.irs.gov/ ( https://www.irs.gov/individuals/get-transcript ) to check the status of your account, balance owed, payment history, make a payment, or review answers to tax questions. If you are not in compliance, you will be determined unsuitable for employment with IRS. Must successfully complete a background investigation, including a FBI criminal history record check (fingerprint check). Complete a  Declaration for Federal Employment  to determine your suitability for Federal employment, at the time requested by the agency. Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the  Form I-9 . Federal law requires verification of the identity and employment eligibility of all new hires in the U.S. These  documents  must be  unexpired   original  or certified copies . The Fair Chance to Compete for Jobs Act prohibits the Department of Treasury and its bureaus from requesting an applicant's criminal history record  before  that individual receives a conditional offer of employment.  In accordance with  5 U.S. Code § 9202(c)  and  5 C.F.R § 920.201  certain positions are exempt from the provisions of the Fair Chance to Compete Act.  Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to the Department of Treasury by email at,  FairChanceAct@treasury.gov . To learn more, please visit our page at:  Treasury.gov/fairchanceact. Qualifications Federal experience is not required. The experience may have been gained in the public sector, private sector or  Volunteer Service.  One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume. You must meet the following requirements by the losing date of this announcement  OR  time of referral: BASIC REQUIREMENTS All GRADES: A. Degree: Mathematics, statistics, computer science, data science or field directly related to the position. The degree must be in a major field of study (at least at the baccalaureate level) that is appropriate for the position. or B. Combination of education and experience: Courses equivalent to a major field of study (30 semester hours) as shown in paragraph A above, plus additional education or appropriate experience. SPECIALIZED EXPERIENCE FOR GS-13: You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-12 grade level in the Federal service. Specialized experience for this position must include experience applying design and implementation of data science and analytical methods such as exploratory data analysis, descriptive analytics, and predictive analytics using machine learning. Experience with solution design techniques, implementation approaches, and analytics. Experience carrying out advanced analytics tasks on projects such as data preparation to deal with data outliers or missing data. Experience in the use of relevant data science programming languages such as, R, Python, SQL, MATLAB, and experience using an integrated development environment (IDE) such as, RStudio. Experience applying effective communication, both orally and in writing to articulate findings and recommendations and to prepare reports and assessments for management. Experience in applying more than one data science model or algorithm and selecting the best using a performance metric like Area Under the Curve (AUC). Experience with the iterative processes required in carrying out data science projects such as identifying the business problem to be solved and data available to solve the problem, carrying out data preparation and feature engineering, and building models designed to solve the problem. Experience using data preparation methods, feature engineering, exploratory data analysis, predictive model creation, and designing and creating data visualizations. Experience with data analysis tools, data visualization tools, and data reporting platforms and tools such as, PowerBI, Tableau or other data analysis and visualization tools to tell stories with data and analysis (e.g., time series, cohort analysis, clustering analysis, trend analysis, principal components analysis, other data analysis). SPECIALIZED EXPERIENCE FOR GS-14: You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-13 grade level in the Federal service. Specialized experience for this position must include: Experience with data science and analytical methods from conducting machine learning, Natural Language Processing, and technical procedures such as, solution design, implementation, and deployment. Experience using one or more relevant data science programming languages such as, R, Python, SQL, MATLAB; the use of an integrated development environment (IDE) such as, RStudio. Experience with evaluative methods based on analytical skills and experiences balancing project and technological risk of the advanced solution's design, development and implementation. Experience defining data science problems and generating solution designs. Experience communicating a synthesis of data science topics or issues and analytics solutions. Experience applying effective communication, both orally and in writing to articulate findings and recommendations. Experience with data preparation methods such as, feature creation, exploratory data analysis, model creation, and data visualization. Experience developing machine learning and AI models. Experience using data analysis, data visualization, and data reporting tools such as PowerBI or Tableau. Experience researching and applying internal guidelines, policies, and procedures in order to adapt them to varying circumstances, including resolving conflicts between directives and guidance from different sources. For more information on qualifications please refer to  OPM's Qualifications Standards . Education For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected. A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to  Department of Education Accreditation page . FOREIGN EDUCATION:  Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click  here  for Foreign Education Credentialing instructions. Additional information A 1-year probationary period is required. Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer. If you are a male applicant born after December 31, 1959, certify that you have registered with the  Selective Service System  or are exempt from having to do so. We may select from this announcement or any other source to fill one or more vacancies. Additional jobs may be filled. The salary range indicated in this announcement reflects the minimum locality pay up to maximum locality pay for all duty locations listed. The range will be adjusted for selected duty location. General Schedule locality pay tables may be found under  Salaries & Wages . This is a bargaining unit position. Tour of Duty: Day Shift - Start and stop times between 6:00 a.m. and 6:00 p.m. Alternative work schedule, staggered work hours or telework may be available. Relocation expenses -  No Obtain and use a Government-issued charge card for business-related travel. Though many locations may be listed, you will be limited to a maximum of 3 location choices. Please consider each location carefully when applying. If you are selected for a position at one of your location selections, that location will become your official post of duty. Vacancies filled under this public notice do not have promotion potential as each grade is at its full working level. If this position is designated as hard to fill and you were referred by an IRS employee, the employee may be eligible to receive a bonus for referring you under The Employee Referral Bonus Program (ERBP), recruiting strategy. This is an open continuous announcement which allows applicants to apply up to the closing date of the announcement, 08/07/2024 .  This announcement will establish an inventory of applicants. Contingent upon funding and space requirements, one or more vacancies may be filled at the locations listed in this announcement as they come available. Read more Benefits How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above. This position will be filled through the Direct Hire Authority. Under this authority, competitive rating, ranking, and veterans' preference procedures do not apply. Your application will be considered based on education, training, and quality of your experience. For more information on Direct-Hire Authority visit:  OPM Direct Hire Fact Sheet . Your application must include your resume, responses to the online questions, and required supporting documents. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a "not qualified" determination. Referral:  Applicants who meet the basic qualification requirements may be referred to a selecting official for consideration. Candidates may be required to participate in a selection interview (telephonic and/or in person at the discretion of the Selecting Official in accordance with hiring practices). We will not reimburse costs related to the interview such as travel to and from the interview site. If you are a displaced Federal employee (eligible for the  Interagency Career Transition Assistance Plan (ICTAP) , you must be found "well qualified" for the position. Well qualified is defined as: experience that exceeds the minimum qualifications of the position, demonstrated by meeting all the competencies for this position.  Help Required Documents The following documents are required and must be provided with your application. All application materials, including transcripts, must be in English. Resume  - Your resume  MUST  contain dates of employment (i.e., month/year to month/year or to present). To ensure you receive full credit for relevant experience, include the hours worked per week. We recommend that your resume not exceed 5 pages, only the first 5 pages will be reviewed to determine your eligibility/qualifications. If including Federal service experience, provide pay plan, series and grade, i.e. GS-0301-09. Your resume and optional cover letter must  NOT  include photographs, inappropriate content, or personal information such as age, gender, religion, social security number. If your resume does not contain the required information specified, or contains prohibited information as listed above, your application will be determined incomplete, and you will not receive consideration for this position. ( Cover letters  are optional.) Please view  Resume Tips. Online Application  - Questionnaire Education  -  See Education Section above Registration/License (If Applicable)  - active, current registration/license Veterans' Preference (if applicable)  - You  MUST  submit a copy of your DD-214 (Member 4 copy), or other official documentation from a branch of the Armed Forces or the Department of Veterans Affairs showing dates of service and type of discharge. If you are serving under active duty, provide certification from the Armed Forces that you will be discharged or released within 120 days from the date of certification. The certification must indicate your dates of service, rank and that you will be separated under honorable conditions. 10-point preference eligible  - Submit an  Application for 10-point Veteran Preference, SF-15 , along with the required documentation listed on the back of the SF-15 Veterans Affairs/Armed Forces certification must include the percentage of the service-connected disability or disabilities (including the "combined" percentage if you have more than one disability). Refer to  FedsHireVets for additional information on veterans' preference Career Transition Assistance Plan (CTAP)  (If Applicable)  -  IRS CTAP eligibles can apply for jobs within and outside the commuting area. Treasury CTAP eligibles can apply for jobs within the commuting area. Find required documentation at:  Career Transition Assistance Plan (CTAP). Interagency Career Transition Assistance Plan (ICTAP)  (If Applicable)  -  If you are a displaced or surplus Federal employee, click  CTAP/ICTAP  for eligibility and a detailed list of required documents. High School Diploma  (or equivalent) - If you are 16 or 17 years of age, you  MUST  submit documentation of graduation from high school (or equivalent); OR completion of a formal vocational training program; OR statement from school authorities agreeing with your decision to pursue employment rather than continuing your education. Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible).

Information Systems Research, Ahead of Print.

Information Systems Research, Ahead of Print.

Information Systems Research, Ahead of Print.

Information Systems Research, Ahead of Print.

Information Systems Research, Ahead of Print.