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The mission of the INFORMS Section on Service Science is to promote and disseminate research and applications among professionals interested in theory, methodologies, and applications in Service Science, which cuts across the fields of service business strategy and modeling, service operations research and management, information systems, marketing science and analytics, management science, e-commerce and e-business, industrial engineering, and social and cognitive science.

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JOBS OF INTEREST TO SERVICE SCIENCE

  • San Lorenzo, California, Are you an energetic, forward-thinking professional in the field of engineering and development?   Are you a self-starter with exceptional communications skills who excels at coordinating capital improvement programs and projects?    Are you ready to be part of a high functioning team?   If so, the Oro Loma Sanitary District is looking for their next Associate Engineer to join their team!    Regional Government Services (RGS) and its staff are conducting the recruitment on behalf of the District.   The Position Under direction of the District Engineer, the Associate Engineer will plan, organize, and supervise capital improvement projects and complicated professional engineering work related to the wastewater treatment plant and collection system.   The Ideal Candidate Will: Will have knowledge of principles and practices of engineering, project management, and a thorough understanding of applicable state, federal, and local laws, codes, regulations, and procedures. Coordinate capital improvement projects including conducting studies, design engineering, overseeing the work of consultants, and reviewing requests for proposals. Provide technical input to treatment plant and collection system staff on system modifications and related projects. Be an individual who is accountable, ethical, self-motivated, friendly, adaptable, and comfortable working in a dynamic and team-oriented environment. Have excellent verbal and written communication skills, communicating in an approachable and responsive manner. Collaborate effectively with stakeholders and leverage available resources to provide exceptional customer service. Have a strong work ethic with the ability to establish and maintain positive and cooperative working relationships both internally and externally. COMPETENCIES Adaptability and Flexibility -  Responds effectively to multiple demands, ambiguity, shifting of priorities, emerging situations, and rapid change Accountability  - Takes responsibility for the decisions and actions of their teams and direct reports when appropriate Attention to Detail -  Guides the team to accomplish tasks with thoroughness and accuracy Analytical Thinking -  Identifies diverse solutions to complex problems   integrating findings from several different disciplines; identifies and evaluates the various options developed and selects the most effective solution Collaboration -  Fosters staff and stakeholder communication and dialogue; identifies opportunities to building consensus for options, decisions, and outcomes Communication -  Exchanges information with constituents using oral, written, and interpersonal communication skills Decision Making –  Takes actions that are consistent with available facts, constraints, and probable consequences Initiative -  Identifies and takes action to address problems and opportunities Leadership -  Understands formal and informal power and influence structure within the organization and successfully achieves positive, desired outcomes Results Orientation and Execution -  Translates objectives into action plans, including identifying task interdependencies Safety -  Complies with safety regulations and helps to promote safety consciousness and well-being Teamwork –  Works collaboratively with others in order to achieve a goal Time Management and Organization -  Develops contingency plans for potential problems About the Oro Loma Sanitary District   Oro Loma Sanitary District was formed on August 7, 1911, and is one of the oldest sanitary agencies in Alameda County. It was subsequently reorganized under the Sanitary District Act of 1923 of the State Health & Safety Code, which empowers the District to provide sewer, solid waste, and recycling services as a special district of local government.   The District encompasses 13 square miles, serving the communities of unincorporated Alameda County, including San Lorenzo, Ashland, Cherryland, Fairview, portions of Castro Valley, and designated areas of the cities of Hayward and San Leandro. Oro Loma’s service area is located about 13 miles south of Oakland and 30 miles north of San Jose on the eastern shore of the San Francisco Bay. Oro Loma serves approximately 47,103 customers within the District’s jurisdiction, comprised of: 45,910 residential (97.3%); 1,190 commercial and light industrial (2.69%), and 3 significant industrial users (0.01%). Treatment services are also provided to approximately 21,400 customers from Castro Valley and the Cities of San Leandro and Hayward. Altogether, the District services are provided to nearly 135,000 people.   Examples of Duties   For an overview of the responsibilities of this role,  click here   (Download PDF reader)  to review the job description.    Typical Qualifications Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying.   A typical way to obtain the required qualifications would be:     Experience: Five years of experience in civil or sanitary engineering; experience with management of wastewater treatment plant and/or collection system projects desirable.   Education:  Equivalent to a Bachelor of Science degree from an accredited college or university with major course work in civil engineering, sanitary engineering or related field. Licenses and Certifications: Possession of, or ability to obtain, a valid California driver's license from the California Department of Motor Vehicles, and a DMV record that meets the District's driving standards.   Possession of a Certificate of Registration as a Professional Engineer issued by the California State Board of Registration. If the registration is issued from another state, California registration must be obtained within one year from date of hire. Fifteen years of experience working in civil or sanitary engineering roles with increasing responsibility can be substituted for the Certificate of Registration as a Professional Engineer. Supplemental Information Salary and Benefits   The starting salary and salary range will be commensurate with experience, qualifications, and skills of the successful candidate.   $10,399 - $13,935 Monthly   A comprehensive benefits package includes: PERS (Public Employees’ Retirement System)  – 2% at 60 for classic members; 2% at 62 for new members; highest three-year average final compensation. Retiree Medical  – Post-retirement medical for employee, based on age and years of service. Deferred Compensation  – The District contributes 0.32% of base salary to a 457(b) plan; in addition, the District matches 50% of voluntary contributions to a maximum of $750/yr. Holidays  – Nine regular holidays and seven floating holidays each year. Floating Holidays  – All employees get 56 hours at the beginning of each year.  Vacation  – Years 1-5: 11 days; Years 6-15: 15 days; Years 16-20: 20 days; Gradual increase to a maximum of 25 days after 25 years. Sick leave  – 12 days per year; unlimited accrual. Benefits  – District-paid health and dental insurance for employee and family, and vision insurance for employee; life insurance; healthcare and dependent care reimbursement per Section 125 of the IRS Code; $140.00/month cash back. Employee Qualification Improvement Program  – Educational assistance up to $1,500 per year. Application Process and Selection Procedure : Applications must be submitted on-line through this applicant tracking system. Materials must be complete and clearly demonstrate that the candidate meets the minimum qualifications. Incomplete, late, emailed, and faxed applications are not accepted. Resumes are not considered in lieu of the required employment application.  Certificates, resumes, and/or cover letters must be uploaded with your application through this applicant tracking system.   All statements made on the application, resume, and supplemental materials are subject to verification. False statements may be cause for immediate disqualification, removal from eligibility list, or discharge from employment. The deadline to apply is May 10th, 2024, at 11:59 PM PST. Apply online:  LINK Appraisal Process – (Pass/Fail)  After the closing deadline, applications will be screened in relation to the criteria indicated in this announcement. This process may also include various interviews and/or a skills assessment exam to rank applications, and to prepare a Qualified Candidate List. Application – Minimum Qualification Assessment –  (Pass/Fail) All completed applications and supplemental questionnaires will be reviewed and assessed for each applicant's ability to meet the minimum work experience, training, and education qualifications. Remote Screen Interview Exam – (100%)  Candidates who pass the application assessment will be invited to a Remote Screen Interview Examination to evaluate training, experience, and other job-related qualifications for the position.  The Remote Screen Interview will be conducted via a video conference platform and is tentatively scheduled for the middle of May 2024. Successful candidates will be submitted to the Oro Loma Sanitation District. All communication and notices will be sent via e-mail.  Additional inquiries about the position may be directed to  dprieto@rgs.ca.gov   Neither Regional Government Services nor the Oro Loma Sanitation District are responsible for failure of internet forms or email in submitting your application. Candidates who may require special assistance in any phase of the application or selection process should advise Regional Government Services by mailing   dprieto@rgs.ca.gov . The Oro Loma Sanitation District is an Equal Opportunity Employer. 
  • Dallas, Texas, Senior Manager, Oracle Human Capital Management (HCM) (Multiple Positions), PricewaterhouseCoopers Advisory Services LLC, Dallas TX. Support clients with enterprise technology to achieve their digital technology goals and capitalize on business opportunities. Help clients implement and effectively use Oracle offerings to modernize their HR business processes around core HR, Benefits, Payroll/T&L, Recruiting, Talent Management, compensation, and Learning, along with numerous other processes. Demonstrate in-depth technical expertise. Identify and research opportunities for new/existing clients. Coach and supervise teams.   40 hrs/week, Mon-Fri, 8:30 a.m. - 5:30 p.m.   MINIMUM REQUIREMENTS :   Must have a Bachelor's degree or foreign equivalent in Business Administration, Engineering, Management Information Systems, Data Analytics, Computer Science, or a related field, plus 6 years of related work experience, of which at least 5 years must be post-bachelors, progressive related work experience.   In the alternative, the employer will accept a Master's degree or foreign equivalent in Business Administration, Engineering, Management Information Systems, Data Analytics, Computer Science, or a related field, plus 4 years of related work experience   Must have at least one year of experience with each of the following:   Business processes improvement, including but not limited to, utilizing the following Oracle application packaged modules: Oracle Fusion, EBS, PeopleSoft,CC&B, Siebel, and/or Hyperion;  Designing and deploying technical components for successful Oracle Solutions such as FRICEW (Fast Formulas, Reports, Interfaces, Conversions, Extensions, Workflow) design and development or Oracle Applications DBA; and  Configuring Oracle HCM software to meet technical requirements to develop client solutions.   80% telecommuting permitted. Must be able to commute to the designated local office.   Travel requirement(s): Domestic and/or international travel up to 80% required.   Please apply by sending your resume to US_PwC_Career_Recruitment@pwc.com , specifying Job Code TX4144 in the subject line.  
  • Atlanta, Georgia, Senior Manager, SAP Supply Chain and Operations (Multiple Positions), PricewaterhouseCoopers Advisory Services LLC, Atlanta, GA. Help our clients maximize the value of their SAP investment with offerings that address sales, finance, supply chain, engineering, and human capital. Focus on delivering business led, technology enabled change for clients including industry specific enterprise resource planning and the latest in mobile, analytics and cloud solutions. Provide comprehensive consulting, system integration and implementation services across multiple SAP applications, products and technologies. Work with clients to transform their supply chain and operations by leveraging SAP applications to optimize their flow of goods, information, and money. Demonstrate in-depth technical expertise. Provide support in and maintaining client relationships and professional networks. Supervise and coach teams.   40 hrs/week, Mon-Fri, 8:30 a.m. - 5:30 p.m.     MINIMUM REQUIREMENTS :   Must have a Bachelor's degree or foreign equivalent in Computer Science, Business Administration, Information Systems, Engineering or a related field, plus 6 years of related work experience, of which at least 5 years must be post-bachelor's, progressive related work experience.   In the alternative, the employer will accept a Master’s degree or foreign equivalent in Computer Science, Business Administration, Information Systems, Engineering or a related field, plus 4 years of related work experience.   Must have at least one year of experience with each of the following:   Assisting clients in the implementation and support of SAP packaged solutions and improving business processes; Leading engagement work streams for SAP projects (implementation, rollout or support/maintenance); Gathering client requirements on their supply chain business processes and understanding their end-to-end business flows; and Support in designing, building, testing and deploying the technical components required for successful SAP solutions, especially RICEFs (Reports, Interfaces, Conversions, Extensions, Forms) design and development.   80% telecommuting permitted. Must be able to commute to the designated local office.   Domestic and/or international travel up to 80% required.   Please apply by sending your resume to US_PwC_Career_Recruitment@pwc.com , specifying Job Code GA4022 in the subject line.
  • San Jose, California, Manager, Salesforce Consulting (Multiple Positions), PricewaterhouseCoopers Advisory Services LLC, San Jose, CA. Help clients leverage Salesforce technology to enhance their customer experiences, enable sustainable change, and drive results. Focus on understanding client’s challenges and developing custom solutions powered by Salesforce. Assist large organizations with improving the performance of their Sales, Service, Marketing, R&D, IT and Operations business units. Resolve business and technology challenges related to CRM technology implementation, deliver Social & Mobile Enterprise platforms, and develop and design platform-based applications that meet client business needs. Supervise and coach teams.   40 hrs/week, Mon-Fri, 8:30 a.m. - 5:30 p.m. Salary: $197,829/yr.   MINIMUM REQUIREMENTS :   Must have a Bachelor’s degree or foreign equivalent in Information Systems, Computer Science, Information Technology, Engineering or a related field, plus 5 years of post-bachelor’s, progressive related work experience.   In the alternative, the employer will accept a Master’s degree or foreign equivalent in Information Systems, Computer Science, Information Technology, Engineering or a related field, plus 3 years of related work experience.   Certification(s) required: Salesforce Certified Administrator; Salesforce Advanced Administrator; Salesforce Certified Developer; Salesforce Sales Cloud Consultant; or Salesforce Service Cloud Consultant.   Must have at least one year of experience with each of the following:   -         Defining and delivering scalable technical solution architecture and integrated solutions involving different Salesforce clouds; -         Performing systems application implementations, software configurations, or other related coding in at least one or more of the following technical product suites: Salesforce.com, SAP, Oracle, Marketo, cloud business applications or on-premise ERP business applications; -         Performing third party integrations, applying knowledge of third-party functionality and impact of these integrations; and, -         Developing project plans and task estimations and creating functional requirements documentation.   80% telecommuting permitted. Must be able to commute to the designated local office.   Travel requirement(s): Domestic and/or international travel up to 80% required.   Please apply by sending your resume to US_PwC_Career_Recruitment@pwc.com , specifying Job Code CA4114 in the subject line.
  • Atlanta, Georgia, Director, Oracle Operations, PricewaterhouseCoopers Advisory Services LLC , Atlanta, GA . Help clients implement and effectively use Oracle offerings to solve their business problems. Assist in the areas of finance operations, human capital management, supply chain management, reporting and analytics, and governance, risk and compliance. Provide guidance throughout activities as an account team lead partner. Help organizations use enterprise technology to achieve their digital technology goals and capitalize on business opportunities. Establish and maintain client relationships. 40 hrs/week, Mon-Fri, 8:30 a.m. - 5:30 p.m. MINIMUM REQUIREMENTS : Must have a Bachelor’s degree or foreign equivalent in Finance, Accounting, Economics, Business Administration, Industrial Technology or a related field plus 7 years of related work experience. Employer will accept a 3 or 4 year Bachelor’s degree. Must have at least one year of experience with each of the following: Participating in the improvement of business processes, including but not limited to, the following Oracle application-packaged modules Fusion, EBS, PeopleSoft, CC&B, Siebel and Hyperion; Utilizing business intelligence and performance management software tools; Developing project plans, budgets, and deliverable schedules; Oracle EBS Financial suite Oracle ERP Cloud; Designing, building, testing and deploying the technical components required for successful Oracle solutions, especially RICE Reports, Interfaces, Conversions, Extensions design and development or Oracle Applications DBA. 80% telecommuting permitted. Must be able to commute to the designated local office. Travel up to 80% required. Please apply by sending your resume to US_PwC_Career_Recruitment@pwc.com , specifying Job Code GA4141 in the subject line.

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