Press Releases

INFORMS Names 2019 Fellows: 12 members to be inducted in October for outstanding lifetime accomplishments and contributions in operations research...

INFORMS Names 2019 Fellows: 12 members to be inducted in October for outstanding lifetime accomplishments and contributions in operations research...

INFORMS, the largest international association of operations research (O.R.) and analytics professionals and students, has officially named 12 outstanding members as Fellows, one of the highest honors in the O.R. profession. The 2019 INFORMS Fellows will be inducted in Seattle, Washington, October 20–23, during the INFORMS Annual Meeting. INFORMS Fellows are honored for their outstanding lifetime accomplishments and contributions in operations research and analytics. 

A large selection of colors or styles discredit opinion leaders’ recommendations

A large selection of colors or styles discredit opinion leaders’ recommendations

Consumers have been relying on opinion leader recommendations to make choices about product quality and purchases for a long time. It is even more prominent now with the prevalence of influencers on social media platforms. The problem is, when there is a wide variety of the same product, consumers question if a positive recommendation is based on quality or personal preferences.

New Research Says Changes in Driver Shifts and Pick-up Choices for Food Delivery Services Can Boost Profits

New Research Says Changes in Driver Shifts and Pick-up Choices for Food Delivery Services Can Boost Profits

The food delivery business, popularized by mobile online services such as Grubhub, OrderUp, and DoorDash, has become a $200 billion industry, which is expected to grow by more than 15% annually over the next five years. New research published in the INFORMS journal Transportation Science reveals how food delivery businesses can implement changes in driver shifts and order delivery structures that can decrease costs and contribute to higher profits.

New Comprehensive Review of 96 Previous Healthy Eating Studies Finds Gentle “Nudges” Yield Best Changes in Peoples’ Eating Behaviors

New Comprehensive Review of 96 Previous Healthy Eating Studies Finds Gentle “Nudges” Yield Best Changes in Peoples’ Eating Behaviors

A gentle nudge in the right direction is sometimes all people need. In this case, new research in the INFORMS journal Marketing Science finds it works when it comes to promoting healthy eating. The study, “Which Healthy Eating Nudges Work Best? A Meta-Analysis of Field Experiments,” conducted by Romain Cadario of the IÉSEG School of Management in Paris, France, and Pierre Chandon of INSEAD, have found the most effective “nudge” that bolsters healthy eating focuses on changing peoples’ behavior. 

Revamped Crew Scheduling Model Cuts Airline Delays by as Much as 30%

Revamped Crew Scheduling Model Cuts Airline Delays by as Much as 30%

Delays and disruptions in airline operations annually result in billions of dollars of additional costs to airlines, passengers and the economy. Airlines strive to mitigate these costs by creating schedules that are less likely to get disrupted or schedules that are easy to repair when there are disruptions—new research in the INFORMS journal Transportation Science has found a solution using a mathematical optimization model.

Want to Optimize Sales Performance? New Research Says Reduce Commissions on Sales of Popular Items and Provide Sales Incentives, Not Customer Disco...

Want to Optimize Sales Performance? New Research Says Reduce Commissions on Sales of Popular Items and Provide Sales Incentives, Not Customer Disco...

According to new research published in the INFORMS journal Marketing Science (Editor’s note: The source of this research is INFORMS), companies can improve sales performance when they adjust sales commissions for the sale of more popular items. Further, the researchers found that when companies provide incentives to the sales force, that is more cost-effective than offering consumers discount pricing. The research centered on automotive sales at the dealership level.

Do those Retail Apps Increase Customer Engagement and Sales in All Channels? New Research Says ‘Yes’ on Both Sales and Returns

Do those Retail Apps Increase Customer Engagement and Sales in All Channels? New Research Says ‘Yes’ on Both Sales and Returns

Researchers from Texas A&M University published new research in the INFORMS journal Marketing Science (Editor’s note: The source of this research is INFORMS), which shows that retailers’ branded mobile apps are very effective in increasing customer engagement, increasing sales on multiple levels, not just on the retailer‘s website, but also in its stores. At the same time, apps increase the rate of returns, although the increase in sales outweighs the return rates.

New Research Reports Over One-third of Pre-Approved Prescription Drugs Have Not Completed the FDA Approval Process

New Research Reports Over One-third of Pre-Approved Prescription Drugs Have Not Completed the FDA Approval Process

The Food and Drug Administration’s (FDA) Accelerated Approval Program was created in 1992 to significantly accelerate the ability to bring certain new drugs to market. New research published in the INFORMS journal Manufacturing & Service Operations Management reveals a large number of drug manufacturers are failing to complete the approval process, meaning a significant number of drugs on the market are not yet fully approved.

New Research Says Teamwork Increases Profit in the Service Industry

New Research Says Teamwork Increases Profit in the Service Industry

New research shows that as the service sector continues to struggle with how to manage and minimize low labor productivity that hinders profits, the key may be in one word -- “teamwork” -- according to a new study in the INFORMS journal Management Science after studying firms in the restaurant industry. Researchers believe, however, that the findings can be generalized among the service sector to include hotel and retail services.

Do Hospital Ads Work? Who’s Paying Attention and Why a Ban on Ads Increases Patient Readmission

Do Hospital Ads Work? Who’s Paying Attention and Why a Ban on Ads Increases Patient Readmission

Should hospital advertising be banned? A few policymakers in Washington, D.C., have recently considered such an action based on a long-standing debate on whether it poses the spread of misinformation, and that it is not an effective or responsible use of an already limited healthcare budget. New research in the INFORMS journal Marketing Science studies the impact of a ban on hospital advertising, and whether those fears are justified.

New Research Shows What Can Happen with Patients in ‘Off-Service’ Hospital Beds

New Research Shows What Can Happen with Patients in ‘Off-Service’ Hospital Beds

If you end up needing to go to the hospital, often times you’re hoping to get a bed without having to wait hours, but a new study shows you may want to wait a little longer, so that you are placed in the best ward for your needs. New research in the INFORMS journal Management Science shows that among patients admitted to the hospital, 19.6% are placed in beds in a ward outside the area of care they require. These patients who are placed ‘off service’ end up experiencing a 23% longer hospital stay and a higher chance of being readmitted within a month.

What’s more powerful, word-of-mouth or following someone else’s lead? New research says it’s word-of-mouth

What’s more powerful, word-of-mouth or following someone else’s lead? New research says it’s word-of-mouth

Researchers from the University of Pittsburgh, UCLA and the University of Texas published new research in the INFORMS journal Marketing Science (Editor’s note: The source of this research is INFORMS), that reveals the power of word-of-mouth in social learning, even when compared to the power of following the example of someone we trust or admire. The same research found, however, that both word-of-mouth and following someone else’s lead are two of the most powerful dynamics in influencing others through social learning.

Tired of waiting on a waiter? New research shows adding a tabletop device can improve restaurant service and revenue

Tired of waiting on a waiter? New research shows adding a tabletop device can improve restaurant service and revenue

We’ve all been there… you’re out to eat and in need of a refill or the check and the wait staff is nowhere to be found. It slows down business, reduces customer satisfaction and hurts the bottom line. New research in the INFORMS journal Management Science shows to counter this, restaurants should introduce tabletop technology as a demonstrated way to improve service and satisfaction.