In a forthcoming paper in the journal Management Science, Harvard professor Doug Chung puts a dollar figure on the value of each additional win for big-time college football programs. He finds that each additional win creates a bump of about $3 million, through increases in revenue streams like ticket and merchandise sales, television contracts, and booster donations.
While responding to complaints on social media can help develop a rapport with customers, it can also trigger new complaints, according to a study from professors at the University of Maryland, Carnegie Mellon University and Cheung Kong Graduate School of Business, in China.
The study, which was published in Marketing Science, a journal of the Institute for Operations Research and the Management Sciences (INFORMS), explains the side effect of customers coming to expect help and giving them more of a reason to speak up in the future.
“People complain on Twitter not just to vent their frustration,” said one researcher, Liye Ma. “They do that also in the hope of getting the company’s attention. Once they know the company is paying attention, they are more ready to complain the next time around.”
INFORMS has a definition that is commonly used and I think does a great job of answering the question: What is analytics? INFORMS defines analytics as the scientific process of transforming data into insights for the purpose of making better decisions. Analytics is always an action-driven approach. There is always a decision to be made when we look at doing analytics. Coming from a data science background and working with a lot of statisticians, data scientists love to analyze data just for the sake of analyzing it. However, it is important to ensure our analysis is driving business action. Ultimately, we want analytics to empower an organization's vision.
Peyton Manning could break Brett Favre’s NFL record for most career passing yards if he throws for at least 284 yards against the Indianapolis Colts on Sunday.
But in the universe of sports’ greatest feats, is this record really that impressive?
A study published in October in the “Journal of Sports Analytics” suggests otherwise. The study, by Villanova professors Matthew Liberatore, Bret Myers and Robert Nydick and Temple professor Howard Weiss, attempts to quantify and rank the best MLB, NBA, NHL and NFL records of all time. It includes single-game, season, career and consecutive-streak records.
The best record of all belongs to Barry Bonds—but it’s not for hitting home runs.
Think there’s no such thing as a high-paying, low-stress job?
Think again.
Career information expert Laurence Shatkin, Ph.D., compared average salaries and stress levels of the 767 occupations identified by the U.S. Department of Labor to identify jobs with that perfect combination of high pay and low stress, and it turns out there are plenty.
The “stress tolerance” for each job is a rating on a scale from zero to 100, where a lower rating signals less stress. It measures how frequently workers must accept criticism and deal effectively with high stress on the job. The data was gathered from the U.S. Bureau of Labor Statistics and U.S. Occupational Information Network.
Here are 24 jobs that pay more than $70,000 a year, on average, and earned a stress tolerance rating of 70 or lower, in order from lowest to highest stress score...
Stress tolerance: 63.0
Average annual salary (2014): $82,940
What they do: Use advanced mathematical and analytical methods to help organizations investigate complex issues, identify and solve problems, and make better decisions.
Education requirements: Many entry-level positions are available for those with a bachelor’s degree, but some employers prefer to hire applicants with a master’s degree or Ph.D.
Stress tolerance is measured by the Bureau of Labor Statistics and Occupational Information Network, with lower scores indicating less stress on the job.
Ashley Smith
Public Affairs Coordinator
INFORMS
Catonsville, MD
[email protected]
443-757-3578
An audio journey of how data and analytics save lives, save money and solve problems.
Millions of Americans are sweating over one of the most intrusive processes known to mankind. The IRS is in high gear as it prepares to process tax returns.
Using my face as my boarding pass to get on a flight to Oaxaca, Mexico and then as my passport to get back in the US got me thinking about how facial recognition has permeated the travel experience. To help us understand where this is going, we talk with two travel industry experts, Dr. Sheldon Jacobson and Henry Harteveldt.
There is something different about the current moment in artificial intelligence. New capabilities are emerging rapidly due to advances in computing, algorithmic development, and access to vast amounts of data. The change feels real.
The Defender’s COVID NewsWatch provides a roundup of the latest headlines related to the SARS CoV-2 virus, including its origins and COVID vaccines. The views expressed in the excerpts from other news sources do not necessarily reflect the views of The Defender.
In the early morning of March 26, Baltimore's Francis Scott Key Bridge collapsed when a container ship struck it, killing six construction workers and severing water access to most terminals within the Port of Baltimore indefinitely. With respect to economic losses from the port closure, the temporary losses for the region look to be severe. However, there are several reasons to be optimistic about the port's recovery and a minimal long-term loss for the region and the nation.
The recent collapse of the Francis Scott Key Bridge following a ship collision, causing an indefinite closure of the Port of Baltimore, poses significant disruptions to the local and national supply chain. Experts warn of extended impacts, particularly on ground transportation logistics, which could reverberate through the economy.
Florida lawmakers have banned wind turbines off its shores and near the coast, saying the bill is meant to protect wildlife and prevent noise.
In December 2019, Connecticut announced the largest purchase of renewable energy in state history. Providing 804 megawatts of offshore wind power, Avangrid’s Park City Wind Project promised the equivalent of 14% of the state’s electricity supply, $890 million in direct economic development, improved grid reliability during the winter and the opportunity to slash over 25 million tons of carbon dioxide emissions.