I recently had a conversation with Carlos Crespo, Chief Operating Officer of Zara parent company Inditex, in which he mentioned a software tool created by Netflix over a decade ago to institutionalize system resilience. The name is catchy, and for supply chain leaders trying to reinvent their supply networks for turbulent times, it is irresistible. And yet, a GoogleGOOG -0.2% search for "supply chain chaos monkey" yielded exactly one citation, from 2012.
Forbes/December 22, 2022