2017 Edelman Finalist NYCDOT with RPI

The Off-Hours Delivery Project in New York City

As part of the off-hours delivery (OHD) project, the team designed and implemented incentives to induce receivers to accept deliveries in the off-hours (7PM to 6AM). The ensuing change of the delivery times enable supply chains to switch to the off-hours to benefit from increased productivity and lower costs; while enhancing safety, sustainability, and fostering livability and quality of life. Operations Research and Management Science (OR/MS) played a central role in the design of the incentives and the implementation; leading to its acceptance as official policy of the City of New York and the New York City Department of Transportation (NYCDOT).