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Chatbots sell FOUR times as much as their human counterparts – but if the buyer realizes they are talking to a robot they are likely to buy nothing...

The Impact of Delay Announcements on Hospital Operations
...A growing number of hospitals in different countries have begun posting the ...

Why Do People Volunteer?
...The value of high-income individuals��� time can make it inefficient to ...

New Research Analyzes Video Game Player Engagement: Finds Gaming Companies Can Drive Up to 8% Increase in Game-Play and Correlates to Revenue Boost
...INFORMS journal Information Systems Research New Study Key Takeaways...

E-commerce platforms should focus on sellers, not buyers

NEWSMAKERS
...INFORMS announces 2016 Edelman Award finalists...

Michael Rappa
...Michael Rappa is the founding director of the Institute for Advanced Analytics ...

Mehdi Behroozi
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Cem Aydın
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INFORMS in the News
...Library of things, ORION and airlinesCompiled by Olivia Schmitz, marketing ...