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Better Customer Care on Social Media Leads to Nearly 20% Increase in Customer Satisfaction

Iris Steenkamp
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As "Pandemic Fatigue" Grows, Scientists Encourage One Pivotal Behavior

Emergency Department Telemedicine Aids Patient Satisfaction

Testing Sewage Can Provide an Early Warning of COVID-19 Outbreaks

What's Driving Coronavirus Vaccine Hesitancy in US?

Researchers Create Tracker for Football-Related Coronavirus Spread

States Craft Vaccine Plans in a Haze of Changing Information

Maryland Hospitals Rush to Buy Ultra-Cold Freezers to Provide COVID-19 Vaccines a Warm Welcome

Colleges Need to Look Beyond Stopping Parties to Safely Reopen in Spring 2021