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What airlines need to do to make air travelers more satisfied
Tom Blake
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Big Questions Remain About White House Plan to Speed Formula to Shelves
Sarah Moshary
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Kane Sweeney
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Steve Tadelis
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Frustration-Based Promotions
...Customer service has become more important than ever. Online platforms dedicate ...
If You Can't Measure It, Bound It: Credibly Auditing Algorithms for Fairness
...Algorithms are everywhere. They recommend content based on our interests, send ...