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2021 INFORMS Virtual Conference on Service Science
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Management Science: June 2020
...Dear Colleagues, As we are finishing the academic year, I would like to express ...

From the Editor - July 2020
...Dear Colleagues, The events of the last few months have highlighted longstanding...

Rise in Cases and Positivity Rate at Temple Prompts Concern; Gov. Murphy Says N.J. Schools Reopening Next Week are Prepared to Handle Outbreaks

What Went Wrong in Florida? Timing, Testing, Tourism and a COVID-19 Crush

Badger Talks: The Risks of Reopening

Health Experts Weigh in After CDC Calls on States to Prepare for Vaccine Distribution

'Tremendous Responsibility': Why Illini Don't Release COVID Info

Fix Our Broken Medical Supply Chains

Better Customer Care on Twitter Leads to Nearly 20% Increase in Customer Satisfaction