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February | Volume 44 | Number 1
...The following table of contents lists articles in the February 2017 edition of&...
Exploring the Relationship between Local Market Structure and Digitized Customer Experience
...We analyze how local market conditions affect the quality provisioning decisions...
Can Facilitating Multichannel Usage Improve Customer Value for Firms?
...How does reducing customers��� store access costs affect the quantity and nature...
Examining Formation Process and Antecedents of Online Privacy Concerns
...This study investigates the formation process of privacy concerns by developing ...
Crowd-Squared: Amplifying the Predictive Power of Large-Scale Crowd-Based Data
...Large-scale data generated by crowds provide a myriad of opportunities for ...
Gerard Cachon
...What interest do you have outside of work that might surprise us?Diving and ...
Platform Investment in Third Party Content Development
...Many two-sided platforms (e.g. eBay, Google, iOS, Android, Twitter, Amazon, etc...
Mehmet Gümüs
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Can Zhang
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David R. Vinson
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