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Keji Wei
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Last-Minute Deals Entice Travelers
The Right Way To Manage Customer Churn For Maximum Profit
Jesús A. De Loera
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António Pais Antunes
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New Research Says Better Management of Customer Care on Twitter Leads to Nearly 20% Increase in Customer Satisfaction
...INFORMS Journal Information Systems Research New Study Key Takeaways...
Ivan Paskov
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