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Better Customer Care on Twitter Leads to Nearly 20% Increase in Customer Satisfaction

NCSU Professor: If Students Hadn't Congregated Together We Could Have Kept This at Bay

Florian Methling
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Who Will Get the First Doses of a Coronavirus Vaccine? Johns Hopkins Experets Have Some Ideas

Mark Seidler
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Cancel College Golf? You Must Be Joking

Insa Sommer
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Stocked Out: Why Cleaning Product Supply Chains Struggle to Meet Demand

Deepak Veeraraghavan
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Better Customer Care on Twitter Leads to Nearly 20% Increase in Customer Satisfaction