Press Releases

INFORMS Names 2020 Fellows: 12 members to be inducted in November for outstanding lifetime accomplishments and contributions in operations research...

INFORMS Names 2020 Fellows: 12 members to be inducted in November for outstanding lifetime accomplishments and contributions in operations research...

CATONSVILLE, MD, September 9, 2020 – INFORMS, the largest international association of operations research (O.R.) and analytics professionals and students, has officially named 12 outstanding members as Fellows, one of the highest honors in the O.R. profession. The 2020 INFORMS Fellows will be inducted during the Virtual 2020 INFORMS Annual Meeting, November 7–13. INFORMS Fellows are honored for their outstanding lifetime accomplishments and contributions in operations research and analytics. 

New Research Says Better Management of Customer Care on Twitter Leads to Nearly 20% Increase in Customer Satisfaction

New Research Says Better Management of Customer Care on Twitter Leads to Nearly 20% Increase in Customer Satisfaction

CATONSVILLE, MD, September 3, 2020 – Social media has forever changed our society and how people do business. A 2013 report by J.D. Power found nearly two-thirds of customers have used a company’s social media site to connect with customer service. New research in the INFORMS journal Information Systems Research finds businesses that use Twitter as a social care channel are seeing a 19% increase in customer satisfaction.

New Study Unearths Challenges Travel Site Aggregators Face when Compared to Airlines that Market Direct to Consumer

New Study Unearths Challenges Travel Site Aggregators Face when Compared to Airlines that Market Direct to Consumer

CATONSVILLE, MD, September 2, 2020 – If you are a budget-conscious traveler, there is a chance you’ve used a travel site aggregator like Orbitz to book your air transportation. Or, perhaps you shopped around on multiple aggregators, and made your final booking on an airline website. Did you ever wonder if you were presented with all airline options, or what kind of itineraries you could have received had you explored all airline sites one by one? Between aggregators and airlines, who ultimately has the upper hand?

INFORMS Franz Edelman Competition Rescheduled to September 29

INFORMS Franz Edelman Competition Rescheduled to September 29

CATONSVILLE, MD, July 14, 2020 – INFORMS, the leading international association for professionals in operations research (O.R.) and analytics, announced that the 2020 INFORMS Franz Edelman Award competition has been rescheduled to September 29, 2020 and will take place virtually. The competition was previously scheduled for April 2020 but was delayed due to COVID-19. Additional information about the virtual Edelman Competition will be announced at a later date and will be open for public viewing. 

INFORMS Names Elena Gerstmann Executive Director

INFORMS Names Elena Gerstmann Executive Director

CATONSVILLE, MD – INFORMS, the leading association for operations research and analytics professionals, announced today that Elena Gerstmann, Ph.D., FASAE, CAE, has been named Executive Director effective July 27.

Dieting Success: New Research Shows Top Performers in a Group Provide More Positive Support for Dieters than Peers

Dieting Success: New Research Shows Top Performers in a Group Provide More Positive Support for Dieters than Peers

CATONSVILLE, MD, June 23, 2020 – The weight loss industry in the United States is vast and generates about $20 billion each year from over 100 million dieters. Commercial weight loss programs design customer-focused program policies to shape and optimize satisfaction and development. These two metrics are tied to how well a program does and the success of the customers in that program. New research in the INFORMS journal Marketing Science finds one key to success is making sure you have the right role model for dieters.

New Research Says Displaying Fake Reviews Increases Consumer Trust in Review Platforms by 80%

New Research Says Displaying Fake Reviews Increases Consumer Trust in Review Platforms by 80%

CATONSVILLE, MD, June 18, 2019 – Many people are using COVID-19 quarantine to get projects done at home, meaning plenty of online shopping for tools and supplies. But do you buy blind? Research shows 97% of consumers consult product reviews before making a purchase. Fake reviews are a significant threat for online review portals and product search engines given the potential for damage to consumer trust. Little is known about what review portals should do with fraudulent reviews after detecting them. 

New Research Finds Training Has Stronger Links to Promotion for Women in IT Over Work Performance

New Research Finds Training Has Stronger Links to Promotion for Women in IT Over Work Performance

CATONSVILLE, MD, April 29, 2020 – Job performance has long been understood to be the primary equalizing factor affecting promotions for men and women in the workplace, but research shows, women don’t gain as much from the same performance improvements as men do. New research in the INFORMS journal Information Systems Research shows training plays an important part in promotions for women in the field of information technology.

New Research Finds Cost Transparency Can Increase Sales 20%

New Research Finds Cost Transparency Can Increase Sales 20%

CATONSVILLE, MD, April 23, 2020 – Businesses don’t typically disclose information to consumers on how much it costs to produce a product. However, new research in the INFORMS journal Marketing Science provides evidence that doing so can increase consumers’ purchase interest by more than 20%. 

 Marketing Researchers Identify the Three Most Powerful Drivers of Effective Crowdfunding

Marketing Researchers Identify the Three Most Powerful Drivers of Effective Crowdfunding

CATONSVILLE, MD, April 6, 2020 – While the concept of crowdfunding is still in its early phases of development, a group of marketing researchers have conducted a study that reveals the most powerful drivers behind effective crowdfunding campaigns. According to the researchers, there are three primary mechanisms that serve as the major drivers of crowdfunding campaigns that yield results. 

Students Tackle Complex Real-World Business Challenges in 2020 INFORMS Student Team Competition

Students Tackle Complex Real-World Business Challenges in 2020 INFORMS Student Team Competition

CATONSVILLE, MD, March 31, 2020 – Six student teams from around the world are selected as finalists in the fourth annual INFORMS O.R. & Analytics Student Team Competition. The competition highlights impressive young talent and provides operations research (O.R.) and analytics students with the opportunity to solve the kind of real-world workplace challenges they will undoubtedly face during their careers. 

New Research Finds Increasing Number of Grocery Stores in Densely Populated Areas Could Reduce Food Waste Up to 9%

New Research Finds Increasing Number of Grocery Stores in Densely Populated Areas Could Reduce Food Waste Up to 9%

CATONSVILLE, MD, February 12, 2020 – Food waste is a big problem in the United States. According to the U.S. Department of Agriculture, food waste is estimated at between 30-40 percent of the food supply. New research in the INFORMS journal Manufacturing & Service Operations Management finds that increasing the number of grocery stores in certain areas can drastically decrease waste.

Two INFORMS Members Elected to the National Academy of Engineering

Two INFORMS Members Elected to the National Academy of Engineering

CATONSVILLE, MD, February 10, 2020 – Two INFORMS members – Stephan Biller, vice president Offering Management Watson IoT and Chief Innovation Officer for IBM and Jorge Nocedal, Walter P. Murphy professor at Northwestern University – have been elected to the National Academy of Engineering. They join more than 100 new members also recently elected.