
Consumers: Online Restaurant Reviews are not All Equal
People searching online restaurant reviews give less value to those written on mobile devices than on other platforms, according to new research in the journal Marketing Science.
BALTIMORE, MD, May 24, 2025 – Most anti-human trafficking efforts focus on breaking up sex sales; however, new research in the INFORMS journal Manufacturing & Service Operations Management is turning its attention to where trafficking truly begins – recruitment. Using machine learning to analyze millions of online ads, researchers at the University of Pennsylvania have uncovered patterns that link deceptive job offers to sex trafficking networks. By mapping the connections between recruitment and sales locations, the study reveals a hidden supply chain – one that can now be exposed and interrupted earlier in the trafficking process.
House Republicans proposed a 10-year pause on state rules for artificial intelligence. What that could mean for consumer protections.
From the Jeju Airline tragedy to the Washington DC plane and helicopter collision, it makes you wonder whether flight safety standards have dropped.
An audio journey of how data and analytics save lives, save money and solve problems.
Jeff Cohen
Chief Strategy Officer
INFORMS
Catonsville, MD
[email protected]
443-757-3565
Explore our resources for multiple topics including:
People searching online restaurant reviews give less value to those written on mobile devices than on other platforms, according to new research in the journal Marketing Science.
In 2011, something unprecedented happened. Student debt levels crossed the $1 trillion mark. To put that in perspective, the average college graduate who took out loans to finance their education from 2007 to 2011 left school with a diploma, a hug from their parents, and $26,500 in student loan debt.
A new study has been released showing that an increase in product variety can cause consumers to automatically discount an influencers positive recommendation of a certain product, despite its recommended quality.
Dean of the Heinz College of Information Systems and Public Policy Ramayya Krishnan talks about artificial intelligence and operational research.
All around us, the AI race is moving fast – cars and games, the sharing economy platforms, disaster recovery, Alexa and Siri, fake news and social media, fraud detection; the list goes on and on. Krishnan will discuss how AI is already impacting our lives and expanding every day. Yet there is little awareness that the field of operations research and analytics contributes in foundational ways to the success of AI and its application.
CATONSVILLE, MD, October 16, 2019 – Consumers have been relying on opinion leader recommendations to make choices about product quality and purchases for a long time. It is even more prominent now with the prevalence of influencers on social media platforms. The problem is, when there is a wide variety of the same product, consumers question if a positive recommendation is based on quality or personal preferences.
OR/MS Today is the INFORMS member magazine that shares the latest research and best practices in operations research, analytics and the management sciences.
Access OR/MS Today MagazineAnalytics magazine showcases articles and research reports based on big data, AI, machine learning, data analytics and other new-age technologies.
Access Analytics Magazine