Returns are the last, but not least, component of a holiday CX strategy
The last thing retailers should do is make gift recipients feel guilty for making a return, according to experts.
A new AI model predicts which short-form videos triggering suicidal thoughts in vulnerable viewers pose higher risk before they reach large audiences, which can improve user safety.
While generative AI (GenAI) can help define viable objectives for organizational and policy decision-making, the overall quality of those objectives falls short unless humans intervene.
A new study finds that telling consumers their returned items will be “kept out of landfills” significantly increases participation in take-back programs; telling them they may be resold? Not so much.
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The last thing retailers should do is make gift recipients feel guilty for making a return, according to experts.
Artificial Intelligence (AI) has contributed significantly to many innovations this year. Among its products are ChatGPT and advanced tools in the medical field. Here are some of them.
Congressional lawmakers and health care advocates are sounding the alarm that prescription drug shortages this year increased to the highest level in nearly a decade.
Among the many lessons learned from the COVID-19 pandemic was that adequate access to medical supplies is critical to individual, community and national well-being. But we could soon find ourselves relying on foreign countries with conflicting interests to ours for essential medical devices. Not only does that threaten jobs and investment, but it makes the U.S. vulnerable in times of crisis, ultimately threatening our national security.
New research reveals intricate aspects of human-AI interactions, highlighting a surprising trend: artificial intelligence systems tend to benefit junior employees, but not for the reasons you’d expect.

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