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Responding to Customers on Social Media Can Boost Satisfaction by 20%

Min-hwan Oh
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Driving Robust Decision Making: General Motors Seeks Academic Expertise

Wesley J. Marrero Colón
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Monday's Lethargy Could Affect Your Amazon Orders: Study

Nigel Pugh
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Julie Mulvaney-Kemp
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Peyman Mohajerin Esfahani
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Daniel Kuhn
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Alessio Trivella
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