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What’s Wrong with My Dishwasher: Advanced Analytics Improve the Diagnostic Process for Miele Technicians
...Miele, a leading appliance manufacturer, is looking to optimize the ways in ...

Optimizing the Profitability and Quality of Service in Carshare Systems Under Demand Uncertainty
...In recent years, carsharing has been widely adopted as a means of sustainable ...

Shelly Bajaj
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Sean Bandyopadhyay
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Srini Krishnamoorthy
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Kate Stets
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Vehicle Routing Software Survey
...The information in the survey that follows was provided by the vendors in ...

Elliott Weiss
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Demand-Based Payout Ratio for Coordinating Supply and Demand on an On-Demand Ride Sharing Platform
...For ride-sharing services like Uber, or Didi in China, getting the right number ...

It’s not you, it’s me: How customers break up with sellers
...Key Takeaway: Whether we as customers decide to call it quits overtly, or we ...