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New Research Says Better Management of Customer Care on Twitter Leads to Nearly 20% Increase in Customer Satisfaction
...INFORMS Journal Information Systems Research New Study Key Takeaways...

Keeping the Election and Ballots Integrity Intact

Professional Sports Teams Should Play a Role on Election Day, but Their Stadiums Should Stay Out of It

Pinar Keskinocak

Friday is Deadline to Request Absentee Ballot in Virginia

Thanksgiving Will Soon Empty Campuses. Will Students Bring Coronavirus Home?

Guest Commentary: Partnership, Not Punishment, is the Key to Keeping Colleges Open

Security in Mail Voting

Rise in Cases and Positivity Rate at Temple Prompts Concern; Gov. Murphy Says N.J. Schools Reopening Next Week are Prepared to Handle Outbreaks

Protecting Maryland's Polling Places, TU