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Aurélie Thiele
...How did you discover operations research?My first semester as a graduate student...

Social Influence in Online Social Games
...Social Influence in Online Social Games: Understanding its effect on Willingness...

Exploring the Relationship between Local Market Structure and Digitized Customer Experience
...We analyze how local market conditions affect the quality provisioning decisions...

Can Facilitating Multichannel Usage Improve Customer Value for Firms?
...How does reducing customers��� store access costs affect the quantity and nature...

Brian T. Denton
...Professor, Industrial and Operations Engineering, University of Michigan...

Examining Formation Process and Antecedents of Online Privacy Concerns
...This study investigates the formation process of privacy concerns by developing ...

Nicholas G. Hall
...Nicholas G. Hall served as the 24th President of INFORMS in 2018. Previously he ...

Crowd-Squared: Amplifying the Predictive Power of Large-Scale Crowd-Based Data
...Large-scale data generated by crowds provide a myriad of opportunities for ...

Platform Investment in Third Party Content Development
...Many two-sided platforms (e.g. eBay, Google, iOS, Android, Twitter, Amazon, etc...

Firms' Social Media Efforts, Consumer Behavior, and Firm Performance: Evidence from Facebook
...This study theorizes and empirically examines how firms' social media efforts - ...