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Better Customer Care on Twitter Leads to Nearly 20% Increase in Customer Satisfaction
President's Desk: Time to engage in a world full of challenging problems
Job Scams Are Surprisingly Smart. Here’s How to Not Get Burned.
Job scams are surprisingly smart. Here's how to not get burned.
Optimization Society
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The benefits of working outside your field
The best data and analytics events and conferences to attend in 2019
Study points to the power of word-of-mouth in social learning
Maryland Smith selected as finalist for 2019 UPS George D. Smith Prize