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Cagin Uru
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Returns are the last, but not least, component of a holiday CX strategy

Sheldon Jacobson: What’s it like to be an average American?

Sheldon H. Jacobson: Should court storming by fans in college basketball be banned?

Baltimore bridge disaster tests supply chains’ resilience but pandemic lessons ease impact

Zhiyu Zeng
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Taking geographical luck out of emergency care with AI

New Study Taps Artificial Intelligence to Streamline the Crowdsourcing of Ideas
...INFORMS Journal Marketing Science Study Key Takeaways...

Zhikun Lu
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Shield-Net: Helping pop-up supply chains answer the call for more PPE during the pandemic
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