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Study points to the power of word-of-mouth in social learning

Study points to the power of word-of-mouth in social learning

Therapy Toronto News, September 17, 2019

Researchers from the University of Pittsburgh, UCLA and the University of Texas published new research in the INFORMS journal Marketing Science (Editor’s note: The source of this research is INFORMS), that reveals the power of word-of-mouth in social learning, even when compared to the power of following the example of someone we trust or admire. The same research found, however, that both word-of-mouth and following someone else’s lead are two of the most powerful dynamics in influencing others through social learning.

J. Cole Smith Named Dean of the College of Engineering and Computer Science

J. Cole Smith Named Dean of the College of Engineering and Computer Science

Syracuse University, September 16, 2019

Vice Chancellor for Academic Affairs and Provost Michele G. Wheatly today announced the selection of J. Cole Smith as dean of the College of Engineering and Computer Science (ECS). Smith comes to Syracuse from Clemson University, where he has been associate provost for academic initiatives and previously served as chair of the Department of Industrial Engineering. Smith’s appointment, which was approved by the Executive Committee of the Board of Trustees, is effective Oct. 1.

My 200th Article - Remembering a Great One

My 200th Article - Remembering a Great One

Anna Nagurney, September 15, 2019

This week I finished a paper with a colleague of mine, Professor Patrizia Daniele of Italy, which I had been invited to submit to a special issue of a journal. The paper is on international human migration networks, a topic that is very timely, given the various refugee crises around the globe.

Negative posts on Facebook business pages outweigh positive posts 2 to 1

Negative posts on Facebook business pages outweigh positive posts 2 to 1

AZ Business Magazine, September 14, 2019
There are more than 60 million business pages on Facebook and that number is from 2017. With those pages come scores of positive and negative posts generated by Facebook users. What researchers have seen is companies have very little control over what customers post, and negative posts can severely damage brands.
Brick and Mortar “Showrooms”? How Stores Can Survive in the Digital Age

Brick and Mortar “Showrooms”? How Stores Can Survive in the Digital Age

Retail Minded, September 11, 2019

Popular stores such as Macy’s, Old Navy, Gap, Kohl’s, and American Apparel have closed hundreds of stores in the past few years. Given the rapid rate of store closures, the future of physical retail is in question. How can brick and mortar stores compete with online retailers like Amazon?

Has the Push for Productivity Gone Too Far?

Has the Push for Productivity Gone Too Far?

SHRM, September 11, 2019

A mantra is posted everywhere at Amazon’s fulfillment center in Kenosha, Wis.:  

Work hard. Have fun. Make history. 

Indeed, employees at the distribution hub 65 miles north of Chicago appear to be working hard—certainly maintaining a brisk pace—as they pick and pack orders near wheeled robots and display screens. A network of conveyor belts whisks sealed boxes toward cargo bays, where a worker hand-fits the boxes into trailers.

When a Website Tells You What to Buy, Does it Work?

When a Website Tells You What to Buy, Does it Work?

Total Retail, September 11, 2019

Influencing consumer decisions is a priority for retailers, and in this quickly growing digital age it’s becoming more important to understand how and where to target them. Already, consumers’ every click is being tracked to see what products they like and dislike. And yes, that means even you're being followed. So how do retailers track and use that information to increase sales?

Research offers solution to increase organ donations and save lives

Research offers solution to increase organ donations and save lives

Medical News, September 5, 2019

Eighteen people die every day waiting for transplants, and a new patient is added to the organ transplant list every 10 minutes. Much of the problem surrounds the lack of registered donors. New research in the INFORMS journal Management Science provides incentives that could lead to a solution and ultimately save lives.

Student body diversity goals & giving parents a say in where their child goes to school

Student body diversity goals & giving parents a say in where their child goes to school

Science Codex, September 3, 2019

All parents want their children to get the best education possible, so how do school districts allow parents/guardians to have a say in where their child goes to school while still meeting diversity goals for the student body? New research in an upcoming addition of the INFORMS journal Operations Research has a solution, just in time for children to return to school for the 2019-2020 year.

Retailers' Branded Mobile Apps Drive Engagement, Sales

Retailers' Branded Mobile Apps Drive Engagement, Sales

MediaPost, September 3, 2019

Retailers' branded mobile apps are proving effective in increasing customer engagement as well as boosting sales on multiple levels, according to a new study in the Informs Journal Marketing Science.

It's All About Teamwork

It's All About Teamwork

Modern Restaurant Management, August 30, 2019

New research shows that as the service sector continues to struggle with how to manage and minimize low labor productivity that hinders profits, the key may be in one word — “teamwork” — according to a new study in the INFORMS journal Management Science after studying firms in the restaurant industry. Researchers believe, however, that the findings can be generalized among the service sector to include hotel and retail services.

New Study – One Third of Prescription Medicines Are Not FDA Approved

New Study – One Third of Prescription Medicines Are Not FDA Approved

Elmira Daily, August 27, 2019

The Food and Drug Administration (FDA) Accelerated Approval Program was created in 1992 to considerably speed up the ability to bring certain new drugs to market. Further research to be revealed in upcoming issues of the INFORMS journal Manufacturing & Service Operations Management shows numerous drug producers are failing to finish the approval course of, meaning a significant number of drugs on the market will not be but approved.