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While generative AI (GenAI) can help define viable objectives for organizational and policy decision-making, the overall quality of those objectives falls short unless humans intervene.

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Travelers systematically give restaurants higher online ratings than locals do, revealing a “tourist bias” that could distort how diners and platforms interpret online reviews.

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Prepopulating e-commerce search bars with trending or personalized keywords can meaningfully increase both purchasing and consumer spending. 

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Baltimore-area holiday rush gets a head start amid concerns over shipping delays

Baltimore-area holiday rush gets a head start amid concerns over shipping delays

The Baltimore Sun, November 21, 2021

Cathy Clements usually puts off holiday shopping as long as possible. But not this year. The Harbor East resident headed last weekend to the mall and Target, managing to both start and finish her gift buying. She was done nearly two weeks before Thanksgiving, when retailers typically kick off the holiday season.

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OR/MS Today is the INFORMS member magazine that shares the latest research and best practices in operations research, analytics and the management sciences.

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