A new study to be published in the INFORMS journal Marketing Science found that when managers respond to online reviews it's possible that those responses could actually stimulate additional reviewing activity and an increased number of negative reviews.
When managers respond to online reviews they risk triggering a large number of negative reviews, says a new study in the INFORMS journal Marketing Science. When consumers believe their online reviews might have influence, they are more likely to engage in negative reviewing. In other words, if we think our comment may influence a specific company, we are more likely to write negatively about it.
A new study to be published in the INFORMS journal Marketing Science found that when managers respond to online reviews it’s possible that those responses could actually stimulate additional reviewing activity and an increased number of negative reviews.
New research from former INFORMS President Ed Kaplan and a colleague from Yale University updates a popular formula and calculator that runners past the age of 40 can use to determine how fast we can expect to slow down and provides us with reasonable, age-appropriate finishing-time targets for ourselves.
Former INFORMS president and Yale University professor of operations research, public health, and engineering Ed Kaplan and professor of economics and management at Yale University Jonathan Feinstein discuss their new study which found the number of illegal immigrants currently living in the United States is nearly twice as high as previously thought, at 22 million rather than 11 million.
Ashley Smith
Public Affairs Coordinator
INFORMS
Catonsville, MD
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443-757-3578
An audio journey of how data and analytics save lives, save money and solve problems.
Without changes, thousands of academic papers could be sent to chatbots as reviewers without the knowledge of the authors, Cynthia Rudin warns.
Johns Hopkins professor Tinglong Dai says a subscription model for AI is the most sustainable model for reimbursement.
There is something different about the current moment in artificial intelligence. New capabilities are emerging rapidly due to advances in computing, algorithmic development, and access to vast amounts of data. The change feels real.
The Defender’s COVID NewsWatch provides a roundup of the latest headlines related to the SARS CoV-2 virus, including its origins and COVID vaccines. The views expressed in the excerpts from other news sources do not necessarily reflect the views of The Defender.
In another sign consumers are wary to spend, they aren’t treating themselves to as much fast food.
In the early morning of March 26, Baltimore's Francis Scott Key Bridge collapsed when a container ship struck it, killing six construction workers and severing water access to most terminals within the Port of Baltimore indefinitely. With respect to economic losses from the port closure, the temporary losses for the region look to be severe. However, there are several reasons to be optimistic about the port's recovery and a minimal long-term loss for the region and the nation.
Florida lawmakers have banned wind turbines off its shores and near the coast, saying the bill is meant to protect wildlife and prevent noise.
In December 2019, Connecticut announced the largest purchase of renewable energy in state history. Providing 804 megawatts of offshore wind power, Avangrid’s Park City Wind Project promised the equivalent of 14% of the state’s electricity supply, $890 million in direct economic development, improved grid reliability during the winter and the opportunity to slash over 25 million tons of carbon dioxide emissions.