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P. M. Dearing

The Surprise of e-Commerce Delivery

Judith F. Gilsinn

Patsy B. Saunders

Chatbots sell FOUR times as much as their human counterparts – but if the buyer realizes they are talking to a robot they are likely to buy nothing...

21st INFORMS Applied Probability Conference
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How ethics can ease our tech anxiety

How Can You Manage Negative Facebook Comments?

AI Stats News: Chatbots Lead To 80% Sales Decline, Satisfied Customers And Fewer Employees

Tired of waiting on a waiter? New research shows adding a tabletop device can improve restaurant service and revenue
...New Study Key Takeaways...