News Room

INFORMS is very excited to share the launch of our brand new podcast series, Resoundingly Human, which is dedicated to bringing O.R. and analytics to life by highlighting the incredible contributions of our members who are using O.R. and analytics to save lives, save money, and solve problems. Our first episode features members of INFORMS leadership to explore different ways that INFORMS is helping to spread the word on the important role that O.R. and analytics play in our everyday lives. Our guests in this episode include the 2018 INFORMS president Nicholas Hall, Brian Denton, who served as the 2017 president, and the Director of public affairs and marketing for INFORMS, Jeff Cohen. Each will provide special insight into INFORMS current objectives and goals, as well as new initiatives and a look ahead to next steps.

Retaining customers is a central concern in many industries, including IT markets, where churn rates—the rate at which subscribers to a service discontinue their subscriptions—are high. A new study in the INFORMS journal Marketing Science by researchers from Carnegie Mellon University tested a strategy to help a telecommunications firm manage churn. Contacting not only customers but also their friends helped reduce the customers’ propensity to discontinue their ties to the company.

Sorin Sorescu of Mays Business School at Texas A&M University discusses his recent study in the INFORMS journal Marketing Science that provides an in-depth analysis of major innovations and stock market bubbles from 1825 through 2000 and found some very distinctive patterns in the occurrence of bubbles over 175 years. 

A new study in the INFORMS journal Management Science has sought to address the challenges of kidney exchange and introduced the concept of "failure-aware" algorithmic matching to improve success rates.

New research has found a way to identify extremists, such as those associated with the terrorist group ISIS, by monitoring their social media accounts, and can identify them even before they post threatening content.