News Room

A collection of press releases, audio content and media clips featuring INFORMS members and their research.

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The INFORMS Analytics+ Conference showcased how companies are turning advanced analytics and AI into measurable operational results

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An illustration of people in an art gallery. Cartoon characters visit contemporary paintings and sculptures.
Media Coverage

Museums take this educational role seriously, and many institutions understand the need to sustain and broaden their appeal. “They used to be these big ivory towers of knowledge and history and thought and art,” said Hilary Knight, director of Change& in London and former director of digital at Tate. “Museums themselves are changing their role to be centers for discussion and encounter and to be much more participatory.”

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A cargo ship with colorful boxes sails from the bottom to the top of the photo. The sea around it is a cerulean blue and there are clouds obscuring the ship slightly from below.
Media Coverage

'Ghost ships' are vessels that disappear from public tracking systems, their location manipulated or their digital record misleading. An estimated 65% of outbound tankers crossing the Strait of Hormuz operate in dark mode, reducing visibility and increasing supply chain uncertainty. Misinformation in vessel tracking can cause manufacturing delays, compliance risks and financial losses. Layered verification processes, combining AIS data with other sources and escalation triggers for handling uncertain shipments, can help mitigate risk.

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Resoundingly Human Podcast

An audio journey of how data and analytics save lives, save money and solve problems.

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Chief Strategy Officer
INFORMS
Catonsville, MD
[email protected]
443-757-3565

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Analytical model helps eMarketers reach mobile devices related to you

Analytical model helps eMarketers reach mobile devices related to you

News Release, November 17, 2015

CATONSVILLE, MD, November 17, 2015 – Researchers have found a privacy-friendly way to connect the same and similar mobile users based on examining location visitation data, thus allowing e-marketers to target the smart phones and mobile devices of the same person and of those with related interests. 

Possible cause of Russian jet crash

November 12, 2015

What does preliminary information say about the crash of the passenger jet flying over the Sinai Peninsula? Was there an explosive device? INFORMS Treasurer Sheldon Jacobson, an aviation security expert, discusses the possibilities in this streaming video interview.

What's the value of a win in college sports?

As the debate continues over whether college student-athletes should be paid for their on-field performances, a new study from Harvard Business School reveals just how much intercollegiate football and basketball programs contribute to a school’s bottom line.

The quantitative link between game day and payday is courtesy of Assistant Professor Doug J. Chung, who reviewed 117 schools with Division I football and basketball teams, matching athletic performance with revenue flow covering an 11-year period. The findings were jaw-dropping—winning just one more football game in a season, for example, could bump revenues by as much as $3 million for a high-powered program like Alabama or Michigan.

Chung details the correlation between wins on the field and wins for a school’s piggy bank in his paper, How Much Is a Win Worth? An Application to Intercollegiate Athletics, forthcoming in Management Science.

Why a college football win is worth millions

November 12, 2015

In a forthcoming paper in the journal Management Science, Harvard professor Doug Chung puts a dollar figure on the value of each additional win for big-time college football programs. He finds that each additional win creates a bump of about $3 million, through increases in revenue streams like ticket and merchandise sales, television contracts, and booster donations.

Tweeting and Customer Service: No Good Deed...

November 12, 2015

While responding to complaints on social media can help develop a rapport with customers, it can also trigger new complaints, according to a study from professors at the University of Maryland, Carnegie Mellon University and Cheung Kong Graduate School of Business, in China.

The study, which was published in Marketing Science, a journal of the Institute for Operations Research and the Management Sciences (INFORMS), explains the side effect of customers coming to expect help and giving them more of a reason to speak up in the future.

“People complain on Twitter not just to vent their frustration,” said one researcher, Liye Ma. “They do that also in the hope of getting the company’s attention. Once they know the company is paying attention, they are more ready to complain the next time around.”

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