News Room

Grocery retailers may not need new technology—or behavior change from shoppers—to meaningfully reduce food waste. New research in the INFORMS journal Management Science finds that small operational decisions already under a retailer’s control, including how perishable items are displayed and when (and how much) they’re discounted, can increase profits while reducing spoilage.

For years, social media platforms have wrestled with how to curb misinformation without inflaming debates over censorship. New research from INFORMS members suggests the answer may be hiding in plain sight: let the crowd speak and let transparency do the rest.

A federal consumer protection law fundamentally changed how Americans review businesses online. After the Consumer Review Fairness Act took effect, online reviews became more negative, more detailed and more informative, suggesting that previously suppressed criticism finally surfaced.

New research published in the INFORMS journal Operations Research shows that healthcare systems can substantially reduce overtime, idle time and overall staffing costs by adopting a multilocation, dynamic staff-planning model for anesthesiologists. The study is based on the University of Pittsburgh Medical Center (UPMC), which cut daily overtime and idle time across 11 hospitals, generating over $800,000 in annual cost savings.