News Room

Local newspapers have long played a quiet but powerful role in corporate accountability: they scrutinize company behavior and give public visibility to good corporate citizenship. But as local newspapers continue to disappear, that accountability system weakens, and companies change how they approach corporate social responsibility (CSR).

A machine learning program that identified patients overdue for colorectal cancer screening helped increase screening rates and was associated with significantly lower mortality, according to new research published in the INFORMS journal Manufacturing & Service Operations Management.

Consumers increasingly rely on online reviews to decide where to eat, but can those reviews replace traditional health inspections? New research published in the INFORMS journal Marketing Science suggests the answer is both “yes” and “no.”