Lucent Technologies

For its pervasive and successful use of operations research throughout its business, both at the operational and the strategic levels of the corporate enterprise. This success required the contributions of operations research professionals, who created solutions; it required the trust of the internal customers, who implemented the solutions; and it required good management to bring the two together. The beneficiaries are Lucent's customers, who receive better products, Lucent's stockholders, who profit from better earnings, and Lucent's employees, who benefit from the company's improved status. All share in the INFORMS Prize as it reflects Lucent's success.