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The INFORMS Analytics+ Conference showcased how companies are turning advanced analytics and AI into measurable operational results

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An illustration of people in an art gallery. Cartoon characters visit contemporary paintings and sculptures.
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Museums take this educational role seriously, and many institutions understand the need to sustain and broaden their appeal. “They used to be these big ivory towers of knowledge and history and thought and art,” said Hilary Knight, director of Change& in London and former director of digital at Tate. “Museums themselves are changing their role to be centers for discussion and encounter and to be much more participatory.”

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A cargo ship with colorful boxes sails from the bottom to the top of the photo. The sea around it is a cerulean blue and there are clouds obscuring the ship slightly from below.
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'Ghost ships' are vessels that disappear from public tracking systems, their location manipulated or their digital record misleading. An estimated 65% of outbound tankers crossing the Strait of Hormuz operate in dark mode, reducing visibility and increasing supply chain uncertainty. Misinformation in vessel tracking can cause manufacturing delays, compliance risks and financial losses. Layered verification processes, combining AIS data with other sources and escalation triggers for handling uncertain shipments, can help mitigate risk.

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What’s the one thing your hospitality biz can do to get your online ratings higher? Take the time to respond to reviews, new study finds

What’s the one thing your hospitality biz can do to get your online ratings higher? Take the time to respond to reviews, new study finds

Western Hotelier, September 26, 2017

The scenario is familiar. Your hospitality brand is under attack online from all sides it seems.  Some reviews are thoughtful but most are not, and you’re worried that your brand will suffer, and your business. According to some new research, the one thing you can do that may make all the difference is to take the time to respond.  According to a forthcoming study in the INFORMS journal Marketing Science, a leading academic marketing journal, management responses can not only lead to higher ratings for businesses, but also more substantive reviews even if they aren’t all positive. 

Polluting Chinese manufacturers: Do their misdeeds drag down the shares of their customer companies overseas?

Polluting Chinese manufacturers: Do their misdeeds drag down the shares of their customer companies overseas?

UCLA Anderson Review, September 19, 2017

Manufacturer contributions to China’s poisonous rivers and life-threatening smog are well documented in the decade since the government started publicizing polluting events and safety violations. But whether environmental ignominy at Chinese businesses is a problem for the thousands of overseas companies that buy their products has been less clear. New research in the INFORMS journal Manufacturing and Service Operations Management by Hong Kong Polytechnic University’s Chris K.Y. Lo, UCLA Anderson’s Christopher S. Tang and Hong Kong Polytechnic’s Yi Zhou, Andy C. L. Yeung and Di Fan finds that Chinese manufacturers that violated environmental regulations drag down the share prices of their overseas customers even more than their own market values.

Rejection tolerance influences choice of dating sites

Rejection tolerance influences choice of dating sites

Carlisle Wellness Netowrk, September 13, 2017

In a new study in the INFORMS journal Management Science, researchers discovered your choice of which dating site to use should depend on your tolerance of rejection. If you can handle rejection, more choices may be best. However, if you do not want to go the volume route, the site you chose may be more expensive.

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