FIRST PLACE
| Team: | AT&T |
| Paper: | AT&T's Call Processing Simulator (CAPS) Operational Design for Inbound Call Centers |
| Laureates: |
Anthony J. Brigandi, AT&T Dennis R. Dargon, AT&T Michael J. Sheehan, AT&T Thomas Spencer III, AT&T |
FINALISTS
| Team: | Bellcore (Telcordia Technologies) |
| Paper: | Telephone Companies Analyze Price Quotations with Bellcore's PDSS Software |
| Laureates: |
Paul Katz, Bellcore (Telcordia Technologies) Amir Sadrian, Bellcore (Telcordia Technologies) Patrick Tendick, Bellcore (Telcordia Technologies) |
| Team: | Delta Air Lines |
| Paper: | Coldstart: Fleet Assignment at Delta Air Lines |
| Laureates: |
Radhika Subramanian, Delta Air Lines Richard P. Scheff, Delta Air Lines John D. Quillinan, Delta Air Lines D. Steve Wiper, Delta Air Lines Roy E. Marsten, Georgia Institute of Technology |
| Team: | Frank Russell Co. & The Yasuda Fire & Marine Insurance Co. |
| Paper: | The Russel-Yasuda Kasai Model: An Asset/Liability Model for a Japanese Insurance Company Using Multistate Stochastic Programming |
| Laureates: |
David R. Cariño, Frank Russell Co. Terry Kent, Frank Russell Co. David H. Myers, Frank Russell Co. Celine Stacy, Frank Russell Co. Mike Sylvanus, Frank Russell Co. Andrew L. Turner, Frank Russell Co. Kouji Watanabe, The Yasuda Fire & Marine Insurance Co., Ltd. William T. Ziemba, University of British Columbia |
| Team: | NASA |
| Paper: | Risk Managment for the Tiles of the Space Shuttle |
| Laureates: |
M. Elisabeth Paté-Cornell, Stanford University Paul S. Fischbeck, Carnegie Mellon University |
| Team: | North Carolina Department of Public Instruction |
| Paper: | Improving Pupil Transportaton in North Carolina |
| Laureates: |
Thomas R. Sexton, State University of New York at Stony Brook Sally Sleeper, Sleeper Associates Robert E. Taggart, David M. Griffith & Associates, Ltd. |