Data ethics
Scott Nestler, CAP, INFORMS member and professor with the University of Notre Dame, shares his perspective on a variety of ethical questions specific to data and analytics, and in particular, the role of the INFORMS Ethics Guidelines.
While generative AI (GenAI) can help define viable objectives for organizational and policy decision-making, the overall quality of those objectives falls short unless humans intervene.
Travelers systematically give restaurants higher online ratings than locals do, revealing a “tourist bias” that could distort how diners and platforms interpret online reviews.
Prepopulating e-commerce search bars with trending or personalized keywords can meaningfully increase both purchasing and consumer spending.
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Scott Nestler, CAP, INFORMS member and professor with the University of Notre Dame, shares his perspective on a variety of ethical questions specific to data and analytics, and in particular, the role of the INFORMS Ethics Guidelines.
United Parcel Service Inc on Tuesday said it is rolling out a new navigation tool designed to reduce costs for the company and headaches for its roughly 60,000 U.S. package delivery drivers. The world's biggest package delivery firm - known for eliminating most left turns on routes as part of a years-long effort to cut driver miles, fuel use and accident risks - expects to have the new UPSNav technology in most of its U.S. drivers' hands by 2020. UPS is also a recipient of the INFORMS Franz Edelman Award.
In 2012, consumers paid $32 billion in overdraft fees, which represented the single largest source of revenue for banks from demand deposit accounts, while leading to significant levels of consumer dissatisfaction and attracting attention from government regulators. In a recent study in the INFORMS journal Marketing Science, researchers have found that it may be possible to help correct this problem through the application of sophisticated data analytics.
CATONSVILLE, MD, December 3, 2018 – In 2012, consumers paid $32 billion in overdraft fees, which represented the single largest source of revenue for banks from demand deposit accounts, while leading to significant levels of consumer dissatisfaction and attracting attention from government regulators.
INFORMS, the leading association for operations research (O.R.) and analytics professionals, has awarded the 2018 INFORMS Daniel H. Wagner Prize for Excellence in Practice of Advanced Analytics and Operations Research to researchers from Cornell University for their work to increase the efficiency of bike-sharing programs. The award was presented at the 2018 INFORMS Annual Meeting held in Phoenix, AZ on November 4-7.

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