News Room

A collection of press releases, audio content and media clips featuring INFORMS members and their research.

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News Release

While generative AI (GenAI) can help define viable objectives for organizational and policy decision-making, the overall quality of those objectives falls short unless humans intervene.

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News Release

Travelers systematically give restaurants higher online ratings than locals do, revealing a “tourist bias” that could distort how diners and platforms interpret online reviews.

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News Release

Prepopulating e-commerce search bars with trending or personalized keywords can meaningfully increase both purchasing and consumer spending. 

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Supply chain visibility and social responsibility: consumers willing to pay…

Supply chain visibility and social responsibility: consumers willing to pay…

Supply Chain Asia, December 22, 2018

Companies from Patagonia to Nike to Levi’s are leading the charge on social responsibility and supply chain transparency and they’ve encouraged their competitors to follow suit. But getting better visibility into a supply chain is an expensive and time-consuming endeavor for apparel makers. But do customers really care, and if so, are they willing to reward a company for its efforts? A new study in the INFORMS journal Manufacturing & Service Operations Management finds that customers do indeed value information related to a company’s supply chain — and many are prepared to pay a premium for greater supply chain visibility. 

How much do aging runners really slow down? Maybe less than you think

How much do aging runners really slow down? Maybe less than you think

WBUR, December 14, 2018

Former INFORMS President Ed Kaplan coauthored a study that explores how much runners actually slow as the age, and the good news is, not as much as was originally thought. The study showed that older runners start to decline gradually after the age of 40, and only start to slow more dramatically in their late 70s. 

FreightTech 25: UPS' ORION software doesn't defy the law of physics. It just seems that way

FreightTech 25: UPS' ORION software doesn't defy the law of physics. It just seems that way

Benzinga, December 17, 2018

The UPS ORION software, in use since 2012 after a decade of development, calculates a driver's most efficient path for the typical shipping day, which consists of about 100 stops, by analyzing more than 200,000 routing options. 

Senior Program Manager Jack Levis, winner of the INFORMS Franz Edelman Award, president of the INFORMS Analytics Society, and chair of the INFORMS Analytics Certification Board, is considered the father of the software which is operational across the entire U.S. system and currently being tested internationally.

Rewarding your shopping loyalty with points

Rewarding your shopping loyalty with points

The Conversation, December 11, 2018

INFORMS member and Brock University professor Michael J. Armstrong, with Carleton University professor Aaron Luntala Nsakanda discuss the ins and outs of loyalty awards programs, from airline frequent flier clubs to retail stores, using their research that utilized stochastic linear programming to model and earning and redemption of points in rewards program over time. 

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