Hummy Song

Past Awards

MSOM Service Management SIG Best Paper Award: Winner(s)
Winning material: The Diseconomies of Queue Pooling: An Empirical Investigation of Emergency Department Length of Stay

Best Working Paper Award: Honorable Mention
Winning material: Adopting Coworkers’ Best Practices: Public Relative Performance Feedback as a Tool for Standardizing Workflow
MSOM Student Paper Competition: Finalist
Winning material: Learning From the Best: The Effects of Public Relative Performance Feedback on Variability and Productivity