Recognizing Excellence
INFORMS Prizes & Awards
Fellows
Community Prizes & Awards
Nobel Laureates
Scholarships
History of O.R. Excellence
Professional Development
Continuing Education
Career Center
Career Fair
Mentoring
Certified Analytics Professional
Pro Bono Analytics
Analytics Body of Knowledge
Resource Center
Operations Research Programs
Analytics Programs Database
Resources for Instructors
Resources for Policymakers
Resources for Organizations
Speakers Program
Student Union
Video Library
Meetings & Conferences
Annual Meeting
Analytics Conference
International Conference
Healthcare Conference
Security Conference
Regional Analytics Conference
Conference Calendar
Community Conference Calendar
Sponsors & Exhibitors
Past Conferences
Publications
INFORMS Journals
OR/MS Today
Analytics Magazine
OR/MS Tomorrow
Librarians Portal
Editor's Cut
TutORials
About INFORMS
Member Benefits
Donate
Member Directory
Self-Service Center
Governance
News Room
Advertising & Sponsorship Opportunities
Contact Us
Communities
my Communities
Explore Our Sites:
PubsOnLine
2019 Annual Meeting
Certified Analytics Professional
Career Center
INFORMS Connect

MSOM Service Management SIG Best Paper Award

2018 Winner(s)

Winning material: The Diseconomies of Queue Pooling: An Empirical Investigation of Emergency Department Length of Stay

2018 Winner(s)

Winning material: Control of Patient Flow in Emergency Departments, or Multiclass Queues with Deadlines and Feedback

Purpose of the Award

The Manufacturing & Service Operations Management (M&SOM) Service Management SIG (Special Interest Group) invites nominations for the best published paper(s) on service management. This year is the inaugural year for the M&SOM Service Management SIG Best Paper Award.

Application Process:

View information about eligibility and procedures, click here.

Past Awardees

2018 Winner(s)
Hummy Song Anita L. Tucker Karen L. Murrell
Junfei Huang Boaz Carmeli Avishai Mandelbaum, Technion, Israel Institute of Technology
2017 Winner(s)
Itai Ashlagi , MIT Peng Shi, University of Southern California
2016 Awardee(s)
Soroush Saghafian, Harvard University Wallace J. Hopp, Dept. of Industrial and Operations Engineering
University of Michigan Mark Van Oyen, University of Michigan Jeffrey Desmond Steven Kronick
2015 Winner(s)
Yina Lu Andrés Musalem , Duke University Marcelo Olivares Ariel Schilkrut , Vigatec

The Institute for Operations Research and the Management Sciences

5521 Research Park Drive, Suite 200
Catonsville, MD 21228 USA

phone 1 443-757-3500

phone 2 800-4INFORMS (800-446-3676)

fax 443-757-3515

email informs@informs.org

Get the Latest Updates

Copyright 2019 INFORMS. All Rights Reserved