MSOM Service Management SIG Best Paper Award

Winning material: The Diseconomies of Queue Pooling: An Empirical Investigation of Emergency Department Length of Stay

2018 Winner(s)

Winning material: Control of Patient Flow in Emergency Departments, or Multiclass Queues with Deadlines and Feedback

Purpose of the Award

The Manufacturing & Service Operations Management (M&SOM) Service Management SIG (Special Interest Group) invites nominations for the best published paper(s) on service management. This year is the inaugural year for the M&SOM Service Management SIG Best Paper Award.

Application Process:

View information about eligibility and procedures, click here.


Past Awardees

Junfei Huang Boaz Carmeli Avishai Mandelbaum, Technion, Israel Institute of Technology
2017 Winner(s)
Itai Ashlagi , MIT Peng Shi, University of Southern California
2016 Awardee(s)
Soroush Saghafian, Harvard University Wallace J. Hopp, Dept. of Industrial and Operations Engineering
University of Michigan
Mark Van Oyen, University of Michigan Jeffrey Desmond Steven Kronick
2015 Winner(s)
Yina Lu Andrés Musalem , Duke University Marcelo Olivares Ariel Schilkrut , Vigatec