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MSOM Service Management SIG Best Paper Award

2022 Winner(s)

Winning material: Delay Information in Virtual Queues: A Large-Scale Field Experiment on a Major Ride-Sharing Platform

Purpose of the Award

The Manufacturing & Service Operations Management (M&SOM) Service Management SIG (Special Interest Group) invites nominations for the best published paper(s) on service management. 

Information:

To see the past winning papers, click on the author's name.

Click here for award application information. 

Past Awardees

2022 Winner(s)
Qiuping Yu, Georgia Institute of Technology
 Yiming Zhang, University of Washington
 Yong-Pin Zhou, University of Washington
2022 Finalist
Ming Hu, University of Toronto Yun Zhou, University of Toronto
Guihua Wang, University of Texas at Dallas Runghuo Zheng, McCombs School of Business, University of Texas at Austin Tinglong Dai, Carey Business School, Johns Hopkins University
2021 Winner(s)
Saif Benjaafar, The University of Minnesota Guangwen Kong, University of Minnesota Xiang Li , University of Minnesota Costas Courcoubetis , Singapore University of Technology and Design
2021 Finalist
Kostas Bimpikis, Stanford University Ozan Candogan, Massachusetts Institute of Technology Daniela Saban, Stanford University
Hessam Bavafa , University of Wisconsin-Madison) Jónas Oddur Jónasson, London Business School
Ruomeng Cui, Emory University
 Meng Li , Rutgers University Qiang Li , Rutgers University
2020 Winner(s)
Luyi Yang Laurens Debo, Carnegie Mellon University Varun Gupta,  University of Chicago, Booth School of Business
2020 Finalist
Nicos Savva , London Business School Tolga Tezcan  Özlem Yıldız, University of Virginia, Darden School of Business,
2019 Winner(s)
Alessandro Arlotto, Duke University (Fuqua School of Business)
 Andrew E. Frazelle Yehua Wei, Massachusetts Institute of Technology
2019 Finalist
Achal Bassamboo, Northwestern University Ramandeep Randhawa, University of Southern California
2018 Winner(s)
Hummy Song Anita L. Tucker Karen L. Murrell
Junfei Huang Boaz Carmeli Avishai Mandelbaum, Technion, Israel Institute of Technology
2017 Winner(s)
Itai Ashlagi , MIT Peng Shi, University of Southern California
2016 Awardee(s)
Soroush Saghafian, Harvard University Wallace J. Hopp, Dept. of Industrial and Operations Engineering
University of Michigan Mark Van Oyen, University of Michigan Jeffrey Desmond Steven Kronick
2015 Winner(s)
Yina Lu Andrés Musalem , Duke University Marcelo Olivares Ariel Schilkrut , Vigatec

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