Past Awards
2022
Best Working Paper Award:
Second Place
Winning material:
Under-Promising and Over-Delivering to Improve Patient Satisfaction at Emergency Departments: Evidence from a Field Experiment Providing Wait Information
2020
Paper Competition:
Winner(s)
Winning material:
Search among queues under quality differentiation
MSOM Service Management SIG Best Paper Award:
Winner(s)
Winning material:
Trading Time in a Congested Environment
2007
Junior Faculty Forum Paper Competition:
Finalist
Winning material:
Customer Herding in Queues: Inferring Service Quality from Queue Lengths