News Room

A collection of press releases, audio content and media clips featuring INFORMS members and their research.

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News Release

A new AI model predicts which short-form videos triggering suicidal thoughts in vulnerable viewers pose higher risk before they reach large audiences, which can improve user safety.

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A thumb hovers over a cell phone screen lit up with square icons, specifically the white and black ChatGPT
News Release

While generative AI (GenAI) can help define viable objectives for organizational and policy decision-making, the overall quality of those objectives falls short unless humans intervene.

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A man walks between two gigantic mounds of discarded clothes
News Release

A new study finds that telling consumers their returned items will be “kept out of landfills” significantly increases participation in take-back programs; telling them they may be resold? Not so much.

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INFORMS in the News

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Retailers' Branded Mobile Apps Drive Engagement, Sales

Retailers' Branded Mobile Apps Drive Engagement, Sales

MediaPost, September 3, 2019

Retailers' branded mobile apps are proving effective in increasing customer engagement as well as boosting sales on multiple levels, according to a new study in the Informs Journal Marketing Science.

Student body diversity goals & giving parents a say in where their child goes to school

Student body diversity goals & giving parents a say in where their child goes to school

Science Codex, September 3, 2019

All parents want their children to get the best education possible, so how do school districts allow parents/guardians to have a say in where their child goes to school while still meeting diversity goals for the student body? New research in an upcoming addition of the INFORMS journal Operations Research has a solution, just in time for children to return to school for the 2019-2020 year.

How to Meet Student Body Diversity Goals While Still Giving Parents a Say in Where Their Child Goes to School

How to Meet Student Body Diversity Goals While Still Giving Parents a Say in Where Their Child Goes to School

News Release, September 3, 2019

CATONSVILLE, MD, September 3, 2019 – All parents want their children to get the best education possible, so how do school districts allow parents/guardians to have a say in where their child goes to school while still meeting diversity goals for the student body? New research in an upcoming addition of the INFORMS journal Operations Research has a solution, just in time for children to return to school for the 2019-2020 year.

Do those Retail Apps Increase Customer Engagement and Sales in All Channels? New Research Says ‘Yes’ on Both Sales and Returns

Do those Retail Apps Increase Customer Engagement and Sales in All Channels? New Research Says ‘Yes’ on Both Sales and Returns

News Release, September 3, 2019

CATONSVILLE, MD, September 3, 2019– Researchers from Texas A&M University published new research in the INFORMS journal Marketing Science (Editor’s note: The source of this research is INFORMS), which shows that retailers’ branded mobile apps are very effective in increasing customer engagement, increasing sales on multiple levels, not just on the retailer‘s website, but also in its stores. At the same time, apps increase the rate of returns, although the increase in sales outweighs the return rates.

It's All About Teamwork

It's All About Teamwork

Modern Restaurant Management, August 30, 2019

New research shows that as the service sector continues to struggle with how to manage and minimize low labor productivity that hinders profits, the key may be in one word — “teamwork” — according to a new study in the INFORMS journal Management Science after studying firms in the restaurant industry. Researchers believe, however, that the findings can be generalized among the service sector to include hotel and retail services.

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