News Room

You just clicked “place your order" to purchase your item and now you wait for the package to arrive at your door. You’re done with a few simple mouse clicks, but the work has just begun at UPS warehouses and distribution centers across the country. Especially during the holiday season.

What’s the right way to judge a school? Across the country, states and school districts have devised their own systems of letter grades and color-coded dashboards based on test scores and graduation rates. But arguably the most visible and influential school rating system in America comes from the nonprofit GreatSchools, whose 1-10 ratings appear in home listings on national real estate websites Zillow, Realtor.com, and Redfin. Forty-three million people visited GreatSchools’ site in 2018, the organization says; Zillow and its affiliated sites count more than 150 million unique visitors per month.

Artificial intelligence is mostly a blessing. But sometimes it can be a curse. New research currently under review at the journal Management Science explores a new instance of an algorithm gone awry.

Incoming chief executives tend to replace top lieutenants within the first few years of joining a company. New academic research suggests there might be an incentive to do so when it comes to at least one key position: the finance chief.